Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
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CSM actions

CSM Actions Queue

Follow up on snoozed, safe, contacted, and trial actions with clear due signals.

Total tracked

81

Follow-ups due

75

Actions this week

6

Wins this month

0
Location⇅Action⇅CSM⇅NotesLast action⇅Follow-up▲Quick actions
TEST_LOC_SAFE
TEST_LOC_SAFE
Marked safetest@test.com—Jan 24, 2026, 11:49 AMDue (93d)
TEST_LOC
TEST_LOC
Snoozedtest@test.com—Jan 24, 2026, 11:47 AMDue (93d)
LOC_123
LOC_123
Contactedsarah@acme.com

Test call

Jan 24, 2026, 11:39 AMDue (93d)
Alexis Sautron's Account
M27mIAdKtSz5aYFGj834
Snoozedsystem@internal

test

Jan 24, 2026, 2:45 PMDue (92d)
Une touche de joie
3WkpyOVyDGV1Wx0mJhAO
Snoozedsystem@internal

Snoozed for 1 day(s) after contact

Jan 24, 2026, 2:35 PMDue (92d)
HomeFit
PjOBrI9U19OKBGL2HXOH
Snoozedsystem@internal

Snoozed for 1 day(s) after contact

Jan 24, 2026, 2:19 PMDue (92d)
COMUNISSONS
QBgggXsEkjCA36cisvni
Snoozedsystem@internal

Snoozed for 1 day(s)

Jan 24, 2026, 1:59 PMDue (92d)
LOC_1
LOC_1
Contactedtest@acme.com

call

Jan 24, 2026, 1:08 PMDue (92d)
Wendy - GBA
FGufUn6LISbuPnGCmWLm
Snoozedsystem@internal

Pas encore alarmant, mais à voir dans 24h si toujours pas de login

Jan 26, 2026, 10:04 AMDue (91d)
Jeanne Poncet (INACTIF)
7PfpiFYp203auAtc5Czw
Marked safesystem@internal

Manually marked as safe by CSM

Jan 25, 2026, 12:55 PMDue (91d)
1–10 rows / 81
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