Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings

Settings

Manage platform preferences and exclusions that affect your metrics.

Language

Choose the language used across the platform. Your choice is stored on this device.

Featurebase sync

Push CrocoTrack's principal location id and dashboard URL as custom fields on Featurebase contacts. New users are synced on discovery; use Resync to refresh everyone.

Contacts synced
338
Last run
Apr 25, 2026, 10:58 AM
With errors
0

Conversations & tickets backfill

Pulls Featurebase conversations and tickets into CrocoTrack so they can be shown on user and location fiches.

Conversations
1832
Tickets
7
Last backfill
Apr 24, 2026, 11:13 AM

Email exclusions

Email addresses excluded from metrics to keep the data reliable.

Excluded emails

Add admin emails to exclude their usage time from future metrics.

Global exclusions
Email⇅Reason⇅Updated▼By⇅
baptiste@alligator-ads.frequipe interneApr 21, 2026, 10:50 AM—
gaelle@crococlick.comequipe interneFeb 10, 2026, 11:12 AM—
rakotovaohenintsoa1311@gmail.comequipe interneFeb 10, 2026, 11:12 AM—