Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/1MwUU8JrPu2B1TKuHwaE

Elise Ripoche's Account

active
6 Active Users
Lifetime: 176h 51m
Pro 🔥(EUR 97)
Seen: Feb 17, 2026
Users
Days Since Last Login
0dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 1h 56m
2026-04-15: 53m 15s
2026-04-16: 25m 15s
2026-04-17: 1h 57m
2026-04-18: 5m 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • closed

    J'ai une question❓

    42dOpen ↗
  • open
    6dOpen ↗
  • open
    7dOpen ↗
  • closed
2026-04-19: 0s
2026-04-20: 28m 15s
2026-04-21: 1h 29m
2026-04-22: 42m 0s
2026-04-23: 56m 0s
2026-04-24: 36m 30s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 10m 15s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
5 At Risk

Feature Adoption Map

41% Adopted
Dashboard
Conversations
Calendars
Contacts
Primary contact
Manual
Elise Ripoche
hello@jaffichecomplet.com
CRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe

J'ai une question❓

36dOpen ↗
  • closedPriority

    J'ai une question❓

    15dOpen ↗
  • open
    13dOpen ↗
  • closedPriority

    J'ai une question❓

    18dOpen ↗
  • closedPriority

    J'ai une question❓

    21dOpen ↗
  • open
    20dOpen ↗
  • open
    25dOpen ↗
  • UserHealthRisk Factors
    rakotovaohenintsoa1311@gmail.com
    https://pro.crococlick.com/v2/location/1...
    →0
    Activity dropLow adoption
    baptiste@alligator-ads.fr
    https://pro.crococlick.com/v2/location/1...
    →59
    Activity dropLow adoption
    marjolaine@jaffichecomplet.com
    https://pro.crococlick.com/v2/location/1...
    →60
    Activity dropFeature abandon
    lucille@jaffichecomplet.com
    https://pro.crococlick.com/v2/location/1...
    →71
    Activity dropFeature abandon
    valentin@jaffichecomplet.com
    https://pro.crococlick.com/v2/location/1...
    →75
    Activity dropFeature abandon
    Opportunities
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €97.00/month
    Total Paid
    €388.00
    Start Date
    Jul 20, 2025
    Trial Start
    Jul 20, 2025
    Trial End
    Jan 1, 2026
    Billing Period Start
    Apr 1, 2026
    Billing Period End
    May 1, 2026
    Next Invoice
    —
    Line Items
    Pro 🔥price_1RmSWRLe5mTm2IIFmxGDv6Ic
    €97.00
    Latest Invoice
    Statuspaid
    Amount€97.00
    DateApr 1, 2026

    Top Features

    Lifetime usage
    1Marketing
    47h 24m
    2Conversations
    45h 8m
    3Contacts
    22h 48m
    4Email
    15h 48m
    5Settings
    12h 24m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard9h 57m
    Conversations45h 8m
    Calendars53m 30s
    Contacts22h 48m
    Opportunities7h 55m
    1–5 of 22 features
    Activation0–30ⓘ
    30vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    25vs -7d0
    Login frequency (30d, saturates at 12) — 21 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    10vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    5vs -7d-10
    Slope of the 30-day health trajectory.

    Subscription history (5)

    All Stripe subs for this client, from most recent to oldest
    Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
    sub_1TMr7ZLe5mTm2I…active16.97 €monthApr 16, 2026ongoingStripe ↗
    sub_1SB2bSLe5mTm2I…active17.02 €monthSep 25, 2025ongoingStripe ↗
    sub_1RmptDLe5mTm2I…currentactive97.00 €monthJul 20, 2025ongoingStripe ↗
    sub_1RmT3kLe5mTm2I…canceled97.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗
    sub_1RmT3RLe5mTm2I…canceled97.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗

    Health score breakdown

    90/ 100Thriving
    View all rules

    Pillars90

    • Activation30 / 30
    • Engagement25 / 25
    • Depth20 / 20
    • Team10 / 10
    • Momentum5 / 15

    Rules0

    No active rules