Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/4G9mEy9uh7CkKzGNyXuT

Cédric SEAUVY's Account

trialing
1 Active Users
Lifetime: 1h 12m
Forfait Essential(EUR 97)
Seen: Apr 4, 2026
Users
Days Since Last Login
22dInactive
Product Adoption
1550%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (5)

  • open
    2moOpen ↗
  • closedPriority

    J'ai une question❓

    2moOpen ↗
  • open
    2moOpen ↗
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
cedric.seauvy@gmail.com
https://pro.crococlick.com/v2/location/4...
→29
Activity dropFeature abandon

Feature Adoption Map

0% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Primary contact
Auto
Cédric SEAUVY
cedric.seauvy@gmail.com
+33601747427
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
open
2moOpen ↗
  • open
    2moOpen ↗
    • Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €55.58/month
    Total Paid
    €111.16
    Start Date
    Feb 19, 2026
    Trial Start
    Feb 19, 2026
    Trial End
    Mar 5, 2026
    Billing Period Start
    Apr 5, 2026
    Billing Period End
    May 5, 2026
    Next Invoice
    —
    Line Items
    Forfait Illimitéprice_1RpMgmLe5mTm2IIFG0rtEXDb
    €397.00
    Latest Invoice
    Statuspaid
    Amount€55.58
    DateApr 5, 2026

    Top Features

    Lifetime usage
    1Media Storage
    21m 45s
    2Settings
    16m 0s
    3Funnels Websites
    13m 0s
    4Dashboard
    7m 30s
    5Marketing
    6m 15s

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard7m 30s
    Conversations-
    Calendars4m 45s
    Contacts-
    Opportunities-
    1–5 of 22 features
    Activation0–30ⓘ
    15vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    6vs -7d-9
    Login frequency (30d, saturates at 12) — 3 login days / 30.
    Depth0–20ⓘ
    8vs -7d-8
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    5vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    0vs -7d-15
    Slope of the 30-day health trajectory.

    Health score breakdown

    34/ 100Steady
    View all rules

    Pillars34

    • Activation15 / 30
    • Engagement6 / 25
    • Depth8 / 20
    • Team5 / 10
    • Momentum0 / 15

    Rules0

    No active rules