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Locations/6dP2fNF2Pz2Kss5ru4on

Andréas Janotto's Account

canceled
1 Active Users
Lifetime: 20m 30s
Starter 🔥(EUR 39)
Seen: Apr 3, 2026
Users
Days Since Last Login
23dInactive
Product Adoption
00%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • closed

    J'ai une question❓

    5dOpen ↗
  • closed

    J'ai une question❓

    5dOpen ↗
  • closed

    J'ai une question❓

    6dOpen ↗
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
messages@cultiver-les-champignons.com
https://pro.crococlick.com/v2/location/6...
→29
Activity dropLow adoption

Feature Adoption Map

0% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Primary contact
Auto
Andréas Janotto
messages@cultiver-les-champignons.com
+33646243811
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
closed

J'ai une question❓

31dOpen ↗
  • closed

    J'ai une question❓

    25dOpen ↗
  • closed

    J'ai une question❓

    26dOpen ↗
  • closed

    J'ai une question❓

    20dOpen ↗
  • closedPriority

    J'ai une question❓

    20dOpen ↗
  • closed

    J'ai une suggestion ⭐️

    18dOpen ↗
  • closed

    J'ai une question❓

    25dOpen ↗
  • Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €194.00/month
    Total Paid
    €1,746.00
    Start Date
    Jul 29, 2025
    Billing Period Start
    Mar 29, 2026
    Billing Period End
    Apr 29, 2026
    Next Invoice
    —
    Cancelled but still active
    Line Items
    Licence Fondateur "ILLIMITE" - A Vieprice_1RpqGDLe5mTm2IIFqwnQX6rX
    €194.00
    Latest Invoice
    Statuspaid
    Amount€194.00
    DateMar 29, 2026

    Top Features

    Lifetime usage
    1suspended
    20m 30s

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard-
    Conversations-
    Calendars-
    Contacts-
    Opportunities-
    1–5 of 22 features
    Activation0–30ⓘ
    0vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    4vs -7d-2
    Login frequency (30d, saturates at 12) — 2 login days / 30.
    Depth0–20ⓘ
    0vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    0vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    0vs -7d-15
    Slope of the 30-day health trajectory.

    Subscription history (3)

    All Stripe subs for this client, from most recent to oldest
    Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
    sub_1RqIDcLe5mTm2I…currentactive194.00 €monthJul 29, 2025Jul 29, 2025Stripe ↗
    sub_1RmndBLe5mTm2I…canceled39.00 €monthJul 20, 2025Jul 30, 2025Stripe ↗
    sub_1RmUTVLe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗

    Health score breakdown

    4/ 100At-risk
    View all rules

    Pillars4

    • Activation0 / 30
    • Engagement4 / 25
    • Depth0 / 20
    • Team0 / 10
    • Momentum0 / 15

    Rules0

    No active rules