Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/71u24mdIe0WwfUsfB0SX

HyperEssenti'Elles

canceled
1 Active Users
Lifetime: 11m 0s
Forfait Starter 30D(EUR 39)
Seen: Apr 7, 2026
Users
Days Since Last Login
19dInactive
Product Adoption
1550%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (1)

  • open
    43dOpen ↗
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
contact@hyperessentielles.fr
https://pro.crococlick.com/v2/location/7...
→48
Activity dropLow adoption

Feature Adoption Map

0% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Primary contact
Auto
Audrey BOUSSAGOL
contact@hyperessentielles.fr
+33749784808
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 19, 2026
incomplete_expiredStripe
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other
Amount
€39.00/month
Total Paid
€0.00
Start Date
Apr 7, 2026
Billing Period Start
Apr 7, 2026
Billing Period End
May 7, 2026
Next Invoice
—
Line Items
prod_Sn6KVAfh7M92HIprice_1RrW7hLe5mTm2IIFMvy7F8N8
€39.00
Latest Invoice
Statusvoid
Amount€0.00
DateApr 7, 2026

Top Features

Lifetime usage
1suspended
11m 0s

Usage Breakdown

Time spent per feature
FeatureDuration
Dashboard-
Conversations-
Calendars-
Contacts-
Opportunities-
1–5 of 22 features
Activation0–30ⓘ
15vs -7d0
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
4vs -7d0
Login frequency (30d, saturates at 12) — 2 login days / 30.
Depth0–20ⓘ
4vs -7d0
Breadth of feature usage (distinct features touched, 30d).
Team0–10ⓘ
5vs -7d0
Number of distinct active users in the last 30 days.
Momentum0–15ⓘ
15vs -7d0
Slope of the 30-day health trajectory.

Subscription history (3)

All Stripe subs for this client, from most recent to oldest
Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
sub_1TJZWYLe5mTm2I…currentincomplete_expired39.00 €monthApr 7, 2026Apr 8, 2026Stripe ↗
sub_1THhoeLe5mTm2I…incomplete_expired39.00 €monthApr 2, 2026Apr 3, 2026Stripe ↗
sub_1SJKVeLe5mTm2I…canceled39.00 €monthOct 17, 2025Nov 24, 2025Stripe ↗

Health score breakdown

43/ 100Steady
View all rules

Pillars43

  • Activation15 / 30
  • Engagement4 / 25
  • Depth4 / 20
  • Team5 / 10
  • Momentum15 / 15

Rules0

No active rules