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Locations/9QoKt04SptY2YZr5tins

TIPHAINE PUBLISHING

active
2 Active Users
Lifetime: 188h 57m
Pro 🔥(EUR 97)
Seen: Apr 7, 2026
Users
Days Since Last Login
0dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 20m 30s
2026-04-15: 15m 0s
2026-04-16: 25m 0s
2026-04-17: 1h 6m
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open

    J'ai une question❓

    4dOpen ↗
  • closed

    J'ai une question❓

    9dOpen ↗
  • closed

    J'ai une question❓

    30dOpen ↗
2026-04-19: 2h 13m
2026-04-20: 1h 26m
2026-04-21: 30m 45s
2026-04-22: 1h 17m
2026-04-23: 44m 0s
2026-04-24: 0s
2026-04-25: 4m 15s
2026-04-26: 1h 12m
2026-04-27: 8m 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
2 At Risk
UserHealthRisk Factors
guitare-pratique@webmarketingvideopro.com
https://pro.crococlick.com/v2/location/9...
→36
Activity dropLow adoption
stiphaine@gmail.com
https://pro.crococlick.com/v2/location/9...
100

Feature Adoption Map

45% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Sébastien Tiphaine
stiphaine@gmail.com
+33695167538
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
closed

J'ai une question❓

2moOpen ↗
  • closed

    J'ai une question❓

    5moOpen ↗
  • closed

    J'ai une suggestion ⭐️

    5moOpen ↗
  • closed

    J'ai une question❓

    5moOpen ↗
  • closedPriority

    J'ai une question❓

    4moOpen ↗
  • closedPriority

    J'ai une question❓

    3moOpen ↗
  • closed

    J'ai une question❓

    4moOpen ↗
  • →
    Activity dropFeature abandon
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €97.00/month
    Total Paid
    €873.00
    Start Date
    Jul 20, 2025
    Trial Start
    Jul 20, 2025
    Trial End
    Aug 19, 2025
    Billing Period Start
    Apr 19, 2026
    Billing Period End
    May 19, 2026
    Next Invoice
    —
    Line Items
    Pro 🔥price_1RmSWRLe5mTm2IIFmxGDv6Ic
    €97.00
    Latest Invoice
    Statuspaid
    Amount€97.00
    DateApr 19, 2026

    Top Features

    Lifetime usage
    1Funnels Websites
    61h 49m
    2Automation
    36h 29m
    3Marketing
    35h 20m
    4Contacts
    19h 56m
    5Settings
    9h 37m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard56m 30s
    Conversations1m 45s
    Calendars5m 0s
    Contacts19h 56m
    Opportunities-
    1–5 of 22 features
    Activation0–30ⓘ
    30vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    25vs -7d0
    Login frequency (30d, saturates at 12) — 28 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    10vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    15vs -7d0
    Slope of the 30-day health trajectory.

    Subscription history (2)

    All Stripe subs for this client, from most recent to oldest
    Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
    sub_1Rmo1cLe5mTm2I…currentactive97.00 €monthJul 20, 2025ongoingStripe ↗
    sub_1RmUj0Le5mTm2I…canceled97.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗

    Health score breakdown

    100/ 100Thriving
    View all rules

    Pillars100

    • Activation30 / 30
    • Engagement25 / 25
    • Depth20 / 20
    • Team10 / 10
    • Momentum15 / 15

    Rules0

    No active rules