Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/CUlHjLEPLrUoRXRJAI58

Sandrine Sauvage

active
1 Active Users
Lifetime: 5h 14m
Starter 🔥(EUR 39)
Seen: Apr 27, 2026
Users
Days Since Last Login
0dActive
Product Adoption
00%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (3)

  • closedPriority

    J'ai une question❓

    2moOpen ↗
  • closed

    J'ai une question❓

    4moOpen ↗
  • closed

    J'ai une question❓

    4moOpen ↗
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 28m 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
sandrine@lamaindanslevrac.be
https://pro.crococlick.com/v2/location/C...
→6
Activity dropFeature abandon

Feature Adoption Map

14% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Sandrine Sauvage
sandrine@lamaindanslevrac.be
+32470830680
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
✓Marked safe•system@internal•3 days ago

Manually marked as safe by CSM

Subscription

Synced Apr 27, 2026
activeStripe
Payments
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other
Amount
€39.00/month
Total Paid
€351.00
Start Date
Jul 19, 2025
Trial Start
Jul 19, 2025
Trial End
Aug 10, 2025
Billing Period Start
Apr 10, 2026
Billing Period End
May 10, 2026
Next Invoice
—
Line Items
Starter 🔥price_1RmSUOLe5mTm2IIFslbmJcVY
€39.00
Latest Invoice
Statuspaid
Amount€39.00
DateApr 10, 2026

Top Features

Lifetime usage
1Email
2h 21m
2Marketing
1h 21m
3Contacts
1h 13m
4suspended
9m 0s
5Settings
5m 45s

Usage Breakdown

Time spent per feature
FeatureDuration
Dashboard3m 15s
Conversations-
Calendars-
Contacts1h 13m
Opportunities-
1–5 of 22 features
Activation0–30ⓘ
0vs -7d0
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
0vs -7d0
Login frequency (30d, saturates at 12) — 0 login days / 30.
Depth0–20ⓘ
0vs -7d0
Breadth of feature usage (distinct features touched, 30d).
Team0–10ⓘ
0vs -7d0
Number of distinct active users in the last 30 days.
Momentum0–15ⓘ
0vs -7d0
Slope of the 30-day health trajectory.

Health score breakdown

0/ 100At-risk
View all rules

Pillars0

  • Activation0 / 30
  • Engagement0 / 25
  • Depth0 / 20
  • Team0 / 10
  • Momentum0 / 15

Rules0

No active rules