Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/EAmwyB5Cl32WQJfsUCiD

Foued YAKHLEF's Account

active
2 Active Users
Lifetime: 57m 45s
Forfait Starter 30D(EUR 39)
Seen: Feb 9, 2026
Users
Days Since Last Login
62dInactive
Product Adoption
00%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open
    6dOpen ↗
  • open
    7dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • open
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
2 At Risk
UserHealthRisk Factors
facek7719@gmail.com
https://pro.crococlick.com/v2/location/E...
→0
Activity dropLow adoption
rakotovaohenintsoa1311@gmail.com
https://pro.crococlick.com/v2/location/E...
0

Feature Adoption Map

0% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Primary contact
Auto
Foued YAKHLEF
facek7719@gmail.com
+33623028481
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
⏰Snoozed•system@internal•60 days ago

Snoozed for 3 day(s) after contact

📧Contacted•system@internal•60 days ago

Retentative sur WhatsApp

⏰Snoozed•system@internal•80 days ago

Snoozed for 3 day(s)

Subscription

Synced Apr 27, 2026
activeStripe
20dOpen ↗
  • open
    25dOpen ↗
  • open
    27dOpen ↗
  • open
    27dOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • →
    Activity dropLow adoption
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €39.00/month
    Total Paid
    €273.00
    Start Date
    Sep 22, 2025
    Trial Start
    Sep 22, 2025
    Trial End
    Oct 22, 2025
    Billing Period Start
    Apr 22, 2026
    Billing Period End
    May 22, 2026
    Next Invoice
    —
    Line Items
    Forfait Starter 30Dprice_1RrW7hLe5mTm2IIFMvy7F8N8
    €39.00
    Latest Invoice
    Statuspaid
    Amount€39.00
    DateApr 22, 2026

    Top Features

    Lifetime usage
    1custom-menu-link
    11m 45s
    2Settings
    8m 30s
    3Funnels Websites
    6m 45s
    4Memberships
    5m 30s
    5Conversations
    3m 30s

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard2m 45s
    Conversations3m 30s
    Calendars2m 15s
    Contacts30s
    Opportunities30s
    1–5 of 22 features
    Activation0–30ⓘ
    0vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    0vs -7d0
    Login frequency (30d, saturates at 12) — 0 login days / 30.
    Depth0–20ⓘ
    0vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    0vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    15vs -7d0
    Slope of the 30-day health trajectory.

    Health score breakdown

    15/ 100At-risk
    View all rules

    Pillars15

    • Activation0 / 30
    • Engagement0 / 25
    • Depth0 / 20
    • Team0 / 10
    • Momentum15 / 15

    Rules0

    No active rules