Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/FfEJPNSFMt7JybyqoDDz

4 Héros

active
1 Active Users
Lifetime: 8m 45s
Starter 🔥(EUR 39)
Seen: Apr 21, 2026
Users
Days Since Last Login
5dActive
Product Adoption
00%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (1)

  • openPriority

    J'ai une question❓

    5dOpen ↗
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 8m 45s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
info@4heros.fr
https://pro.crococlick.com/v2/location/F...
→21
Low adoptionLow engagement

Feature Adoption Map

0% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Primary contact
Auto
Xavier Van Dieren
info@4heros.fr
+32494186355
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
Amount
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other
€39.00/month
Total Paid
€351.00
Start Date
Jul 20, 2025
Trial Start
Jul 20, 2025
Trial End
Aug 14, 2025
Billing Period Start
Apr 14, 2026
Billing Period End
May 14, 2026
Next Invoice
—
Cancelled but still active
Line Items
Starter 🔥price_1RmSUOLe5mTm2IIFslbmJcVY
€39.00
Latest Invoice
Statuspaid
Amount€39.00
DateApr 14, 2026

Top Features

Lifetime usage
1Settings
8m 45s

Usage Breakdown

Time spent per feature
FeatureDuration
Dashboard-
Conversations-
Calendars-
Contacts-
Opportunities-
1–5 of 22 features
Activation0–30ⓘ
0vs -7d—
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
2vs -7d—
Login frequency (30d, saturates at 12) — 1 login days / 30.
Depth0–20ⓘ
4vs -7d—
Breadth of feature usage (distinct features touched, 30d).
Team0–10ⓘ
5vs -7d—
Number of distinct active users in the last 30 days.
Momentum0–15ⓘ
10vs -7d—
Slope of the 30-day health trajectory.

Health score breakdown

21/ 100At-risk
View all rules

Pillars21

  • Activation0 / 30
  • Engagement2 / 25
  • Depth4 / 20
  • Team5 / 10
  • Momentum10 / 15

Rules0

No active rules