Croco Track
Customer Success
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CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

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Product & Ops

Product AdoptionGeolocationData Quality

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UTM BuilderDocs
Settings
Locations/FzeMKczb528b1IJ7OTaI

Pascale de Russie Chez Vous

trialing
2 Active Users
Lifetime: 4h 13m
Forfait Starter 30D(EUR 39)
Seen: Jan 31, 2026
Users
Days Since Last Login
36dInactive
Product Adoption
00%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open
    6dOpen ↗
  • open
    7dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • open
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
2 At Risk
UserHealthRisk Factors
rakotovaohenintsoa1311@gmail.com
https://pro.crococlick.com/v2/location/F...
→12
Activity dropLow adoption
russiechezvous@gmail.com
https://pro.crococlick.com/v2/location/F...
46

Feature Adoption Map

5% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Pascale Massicot
russiechezvous@gmail.com
+33606631215
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
✓Marked safe•system@internal•53 days ago

Manually marked as safe by CSM

Subscription

Synced Apr 27, 2026
activeStripe
20dOpen ↗
  • open
    25dOpen ↗
  • open
    27dOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
    • →
    Activity dropFeature abandon
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €490.00/year
    Total Paid
    €490.00
    Start Date
    Nov 3, 2025
    Billing Period Start
    Nov 3, 2025
    Billing Period End
    Nov 3, 2026
    Next Invoice
    —
    Line Items
    CrocoLive + CrocoClick "Starter" 1 anprice_1SIA3RLe5mTm2IIFyz8CPdal
    €490.00
    Latest Invoice
    Statuspaid
    Amount€490.00
    DateNov 3, 2025

    Top Features

    Lifetime usage
    1Contacts
    1h 32m
    2custom-page-link
    48m 30s
    3Dashboard
    40m 30s
    4custom-menu-link
    38m 45s
    5Funnels Websites
    12m 30s

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard40m 30s
    Conversations2m 15s
    Calendars15s
    Contacts1h 32m
    Opportunities15s
    1–5 of 22 features
    Activation0–30ⓘ
    0vs -7d-15
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    0vs -7d-2
    Login frequency (30d, saturates at 12) — 0 login days / 30.
    Depth0–20ⓘ
    0vs -7d-4
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    0vs -7d-5
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    0vs -7d-10
    Not counted during trial — activates post-conversion.

    Subscription history (3)

    All Stripe subs for this client, from most recent to oldest
    Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
    sub_1SPSzuLe5mTm2I…trialing49.00 €monthNov 3, 2025ongoingStripe ↗
    sub_1SPSxQLe5mTm2I…currentactive490.00 €yearNov 3, 2025ongoingStripe ↗
    sub_1SDmZPLe5mTm2I…trialing39.00 €monthOct 2, 2025ongoingStripe ↗

    Health score breakdown

    0/ 100At-risk
    View all rules

    Pillars0

    • Activation0 / 30
    • Engagement0 / 25
    • Depth0 / 20
    • Team0 / 10
    • Momentum0 / 15

    Rules0

    No active rules