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Locations/H0bdH3viRl4lrH6csBBK

Katie Sérénity

active
3 Active Users
Lifetime: 12h 40m
Starter - 30 🔥(EUR 39)
Seen: Feb 3, 2026
Users
Days Since Last Login
7dModerate
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 45s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 1m 30s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open

    L’objectif est de la contacter par WhatsApp pour comprendre la raison de son churn et essayer de la garder sur CrocoClick. Si son objection, c’est le prix/coût on a 2 armes : \- Le programme jeune entreprise \- Une réduction de -50% sur les 2-3 prochains mois (si ca la garde)

    6dOpen ↗
  • open
    6dOpen ↗
  • open
    7dOpen ↗
2026-04-19: 0s
2026-04-20: 2m 15s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
3 At Risk

Feature Adoption Map

18% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Katie Maillot
serenityarthypnose@gmail.com
+33780752708
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
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Subscription

Synced Apr 24, 2026
canceledStripe
closed

J'ai une question❓

36dOpen ↗
  • closed

    J'ai une question❓

    31dOpen ↗
  • closed

    J'ai une question❓

    11dOpen ↗
  • closedPriority

    J'ai une question❓

    3moOpen ↗
  • closed
    3moOpen ↗
  • open
    13dOpen ↗
  • open
    20dOpen ↗

    • Tickets (1)

    • open#1733A prévu l'annulation de son compte alors qu'elle utilise "jusqu'au bout" CrocoClick

      serenityarthypnose@gmail.com

      11dOpen ↗
    UserHealthRisk Factors
    rakotovaohenintsoa1311@gmail.com
    https://pro.crococlick.com/v2/location/H...
    		→12
    Activity dropLow adoption
    baptiste@alligator-ads.fr
    https://pro.crococlick.com/v2/location/H...
    		→33
    Activity dropLow adoption
    serenityarthypnose@gmail.com
    https://pro.crococlick.com/v2/location/H...
    		→78
    Activity dropFeature abandon
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €39.00/month
    Total Paid
    €312.00
    Start Date
    Jul 20, 2025
    Trial Start
    Jul 20, 2025
    Trial End
    Aug 19, 2025
    Billing Period Start
    Mar 19, 2026
    Billing Period End
    Apr 19, 2026
    Next Invoice
    —
    Line Items
    Starter - 30 🔥price_1RmSaHLe5mTm2IIFFMHVtnRu
    €39.00
    Latest Invoice
    Statuspaid
    Amount€39.00
    DateMar 19, 2026

    Top Features

    Lifetime usage
    1Funnels Websites
    6h 8m
    2Automation
    1h 25m
    3Dashboard
    1h 6m
    4Email
    1h 4m
    5Marketing
    44m 15s

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard1h 6m
    Conversations15m 15s
    Calendars3m 15s
    Contacts21m 30s
    Opportunities1m 15s
    1–5 of 22 features
    Activation0–30ⓘ
    30vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    23vs -7d-2
    Login frequency (30d, saturates at 12) — 11 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    10vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    15vs -7d0
    Slope of the 30-day health trajectory.

    Health score breakdown

    98/ 100Thriving
    View all rules

    Pillars98

    • Activation30 / 30
    • Engagement23 / 25
    • Depth20 / 20
    • Team10 / 10
    • Momentum15 / 15

    Rules0

    No active rules