Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/IfEUDiesUB4J9LjbUxdO

Helen cornale's Account

trialing
1 Active Users
Lifetime: 19m 15s
Forfait Essential(EUR 97)
Seen: Apr 17, 2026
Users
Days Since Last Login
9dModerate
Product Adoption
00%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 30s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.
No recent Featurebase activity
New conversations will appear here after the next backfill.
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
helen.hugon@gmail.com
https://pro.crococlick.com/v2/location/I...
→2
Activity dropLow adoption

Feature Adoption Map

0% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Primary contact
Auto
Helen cornale
helen.hugon@gmail.com
+33659735244
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
✓Marked safe•system@internal•53 days ago

Manually marked as safe by CSM

Subscription

Synced Apr 26, 2026
trialingStripe
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other
Amount
€497.00/year
Total Paid
€497.00
Start Date
Sep 11, 2025
Trial Start
Sep 11, 2025
Trial End
Mar 12, 2027
Billing Period Start
Mar 14, 2026
Billing Period End
Mar 12, 2027
Next Invoice
—
Trial in progress
Line Items
Licence Essential 1 an - Conférenceprice_1S5etKLe5mTm2IIFLdbKYmJ5
€497.00
Latest Invoice
Statuspaid
Amount€0.00
DateMar 14, 2026

Top Features

Lifetime usage
1custom-menu-link
5m 0s
2CrocoClub
5m 0s
3Settings
2m 30s
4Dashboard
2m 30s
5Memberships
2m 15s

Usage Breakdown

Time spent per feature
FeatureDuration
Dashboard2m 30s
Conversations-
Calendars-
Contacts-
Opportunities15s
1–5 of 22 features
Activation0–30ⓘ
0vs -7d0
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
2vs -7d-2
Login frequency (30d, saturates at 12) — 1 login days / 30.
Depth0–20ⓘ
0vs -7d0
Breadth of feature usage (distinct features touched, 30d).
Team0–10ⓘ
0vs -7d0
Number of distinct active users in the last 30 days.
Momentum0–15ⓘ
0vs -7d0
Not counted during trial — activates post-conversion.

Subscription history (3)

All Stripe subs for this client, from most recent to oldest
Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
sub_1S6e5YLe5mTm2I…canceled39.00 €monthSep 12, 2025Sep 13, 2025Stripe ↗
sub_1S67E5Le5mTm2I…currenttrialing497.00 €yearSep 11, 2025ongoingStripe ↗
sub_1S5wOLLe5mTm2I…trialing97.00 €monthSep 10, 2025ongoingStripe ↗

Health score breakdown

2/ 100At-risk
View all rules

Pillars2

  • Activation0 / 30
  • Engagement2 / 25
  • Depth0 / 20
  • Team0 / 10
  • Momentum0 / 15

Rules0

No active rules