Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/JcjoGdj8mPaquV4VYxoL

LadiesPreneuse

active
3 Active Users
Lifetime: 44h 43m
Starter 🔥(EUR 39)
Seen: Jan 22, 2026
Users
Days Since Last Login
55dInactive
Product Adoption
00%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open
    6dOpen ↗
  • open
    7dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • open
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
3 At Risk

Feature Adoption Map

27% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
nawal lazaar
nawal-lazaar@hotmail.com
+32483514626
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
13dOpen ↗
  • open
    20dOpen ↗
  • open
    25dOpen ↗
  • open
    27dOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • UserHealthRisk Factors
    nawal-lazaar@hotmail.com
    https://pro.crococlick.com/v2/location/J...
    →0
    Activity dropFeature abandon
    baptiste@alligator-ads.fr
    https://pro.crococlick.com/v2/location/H...
    →15
    Activity dropLow adoption
    rakotovaohenintsoa1311@gmail.com
    https://pro.crococlick.com/v2/location/J...
    →27
    Activity dropFeature abandon
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €39.00/month
    Total Paid
    €351.00
    Start Date
    Jul 20, 2025
    Trial Start
    Jul 20, 2025
    Trial End
    Aug 7, 2025
    Billing Period Start
    Apr 7, 2026
    Billing Period End
    May 7, 2026
    Next Invoice
    —
    Line Items
    Starter 🔥price_1RmSUOLe5mTm2IIFslbmJcVY
    €39.00
    Latest Invoice
    Statuspaid
    Amount€39.00
    DateApr 7, 2026

    Top Features

    Lifetime usage
    1Funnels Websites
    20h 2m
    2Automation
    10h 45m
    3Forms, Survey, Quiz Builder
    4h 8m
    4Email
    3h 45m
    5Memberships
    2h 14m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard1h 3m
    Conversations13m 45s
    Calendars-
    Contacts19m 15s
    Opportunities13m 0s
    1–5 of 22 features
    Activation0–30ⓘ
    0vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    0vs -7d0
    Login frequency (30d, saturates at 12) — 0 login days / 30.
    Depth0–20ⓘ
    0vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    0vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    15vs -7d0
    Slope of the 30-day health trajectory.

    Subscription history (2)

    All Stripe subs for this client, from most recent to oldest
    Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
    sub_1RmpD3Le5mTm2I…currentactive39.00 €monthJul 20, 2025ongoingStripe ↗
    sub_1RmTwrLe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗

    Health score breakdown

    15/ 100At-risk
    View all rules

    Pillars15

    • Activation0 / 30
    • Engagement0 / 25
    • Depth0 / 20
    • Team0 / 10
    • Momentum15 / 15

    Rules0

    No active rules