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Locations/KS7G6p818njCNY5NqPVI

Gwenaëlle Peninon's Account

trialing
3 Active Users
Lifetime: 25m 15s
Forfait Starter 30D(EUR 39)
Seen: Jan 30, 2026
Users
Days Since Last Login
11dModerate
Product Adoption
1550%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 5m 15s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open
    6dOpen ↗
  • open
    7dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • open
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
3 At Risk

Feature Adoption Map

0% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Primary contact
Auto
Gwen PENINON
conseillereaudacieuse@gmail.com
+33646533548
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
⏰Snoozed•system@internal•52 days ago

Appel d'onboarding réservé

Subscription

Synced Apr 27, 2026
activeStripe
13dOpen ↗
  • open
    20dOpen ↗
  • open
    25dOpen ↗
  • open
    27dOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • UserHealthRisk Factors
    rakotovaohenintsoa1311@gmail.com
    https://pro.crococlick.com/v2/location/K...
    →0
    Activity dropLow adoption
    baptiste@alligator-ads.fr
    https://pro.crococlick.com/v2/location/K...
    →12
    Activity dropLow adoption
    conseillereaudacieuse@gmail.com
    https://pro.crococlick.com/v2/location/K...
    →44
    Activity dropLow adoption
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €39.00/month
    Total Paid
    €78.00
    Start Date
    Jan 30, 2026
    Trial Start
    Jan 30, 2026
    Trial End
    Mar 1, 2026
    Billing Period Start
    Apr 1, 2026
    Billing Period End
    May 1, 2026
    Next Invoice
    —
    Cancelled but still active
    Line Items
    Forfait Starter 30Dprice_1RrW7hLe5mTm2IIFMvy7F8N8
    €39.00
    Latest Invoice
    Statuspaid
    Amount€39.00
    DateApr 1, 2026

    Top Features

    Lifetime usage
    1Dashboard
    10m 0s
    2Marketing
    5m 15s
    3Settings
    4m 0s
    4Memberships
    2m 0s
    5Funnels Websites
    1m 45s

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard10m 0s
    Conversations-
    Calendars-
    Contacts15s
    Opportunities-
    1–5 of 22 features
    Activation0–30ⓘ
    15vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    2vs -7d0
    Login frequency (30d, saturates at 12) — 1 login days / 30.
    Depth0–20ⓘ
    12vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    5vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    15vs -7d0
    Slope of the 30-day health trajectory.

    Health score breakdown

    49/ 100Steady
    View all rules

    Pillars49

    • Activation15 / 30
    • Engagement2 / 25
    • Depth12 / 20
    • Team5 / 10
    • Momentum15 / 15

    Rules0

    No active rules