Croco Track
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Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

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Product & Ops

Product AdoptionGeolocationData Quality

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Settings
Locations/MeLSjBEYqlCjSxL1TOTA

Fabienne Grandou Ps'imag'in

active
2 Active Users
Lifetime: 61h 18m
Starter 🔥(EUR 39)
Seen: Apr 9, 2026
Users
Days Since Last Login
3dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 50m 0s
2026-04-15: 1h 11m
2026-04-16: 25m 15s
2026-04-17: 0s
2026-04-18: 6m 15s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open
    34dOpen ↗
  • closed

    J'ai une question❓

    34dOpen ↗
  • open
    4moOpen ↗
  • open
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 17m 0s
2026-04-22: 17m 30s
2026-04-23: 22m 15s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
2 At Risk
UserHealthRisk Factors
nad.o.potentiel@gmail.com
https://pro.crococlick.com/v2/location/M...
→88
Activity dropFeature abandon
psimagin.fr@gmail.com
https://pro.crococlick.com/v2/location/M...
100

Feature Adoption Map

32% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Fabienne Grandou
psimagin.fr@gmail.com
+33618921441
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
4moOpen ↗
  • open
    4moOpen ↗
  • open
    4moOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
    • →
    Activity dropFeature abandon
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €39.00/month
    Total Paid
    €351.00
    Start Date
    Jul 20, 2025
    Trial Start
    Jul 20, 2025
    Trial End
    Aug 14, 2025
    Billing Period Start
    Apr 14, 2026
    Billing Period End
    May 14, 2026
    Next Invoice
    —
    Line Items
    Starter 🔥price_1RmSUOLe5mTm2IIFslbmJcVY
    €39.00
    Latest Invoice
    Statuspaid
    Amount€39.00
    DateApr 14, 2026

    Top Features

    Lifetime usage
    1Funnels Websites
    33h 19m
    2Memberships
    11h 47m
    3Automation
    5h 49m
    4Settings
    3h 59m
    5Payments
    1h 49m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard18m 45s
    Conversations15m 0s
    Calendars15s
    Contacts1h 37m
    Opportunities3m 30s
    1–5 of 22 features
    Activation0–30ⓘ
    30vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    25vs -7d0
    Login frequency (30d, saturates at 12) — 19 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    10vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    15vs -7d0
    Slope of the 30-day health trajectory.

    Subscription history (2)

    All Stripe subs for this client, from most recent to oldest
    Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
    sub_1RmpaALe5mTm2I…currentactive39.00 €monthJul 20, 2025ongoingStripe ↗
    sub_1RmTcaLe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗

    Health score breakdown

    100/ 100Thriving
    View all rules

    Pillars100

    • Activation30 / 30
    • Engagement25 / 25
    • Depth20 / 20
    • Team10 / 10
    • Momentum15 / 15

    Rules0

    No active rules