Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/OEBz1zohN1j8GQUDzJ3L

Aurelie Baudier's Account

trialing
1 Active Users
Lifetime: 27h 31m
Forfait Starter 30D(EUR 39)
Seen: Apr 24, 2026
Users
Days Since Last Login
2dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 12m 0s
2026-04-15: 1h 38m
2026-04-16: 2h 18m
2026-04-17: 1h 45m
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (4)

  • open

    J'ai une question❓

    4dOpen ↗
  • open

    J'ai une question❓

    5dOpen ↗
  • open
    41dOpen ↗
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 1h 32m
2026-04-22: 3h 47m
2026-04-23: 42m 15s
2026-04-24: 41m 15s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
aurelie.baudier@gmail.com
https://pro.crococlick.com/v2/location/O...
→100
Activity dropFeature abandon

Feature Adoption Map

18% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Aurélie Baudier
aurelie.baudier@gmail.com
CRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
⏰Snoozed•system@internal•45 days ago

Snoozed for 7 day(s) after contact

📧Contacted•system@internal•45 days ago

Sans réponse

⏰Snoozed•system@internal•53 days ago

Contacté par mail, pas de réponse

⏰Snoozed•system@internal•69 days ago

Snoozed for 3 day(s) after contact

📧Contacted•system@internal•69 days ago

Subscription

Synced Apr 27, 2026
open
3moOpen ↗
Payments
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other
activeStripe
Amount
€39.00/month
Total Paid
€78.00
Start Date
Jan 30, 2026
Trial Start
Jan 30, 2026
Trial End
Mar 1, 2026
Billing Period Start
Apr 1, 2026
Billing Period End
May 1, 2026
Next Invoice
—
Line Items
Forfait Starter 30Dprice_1RrW7hLe5mTm2IIFMvy7F8N8
€39.00
Latest Invoice
Statuspaid
Amount€39.00
DateApr 1, 2026

Top Features

Lifetime usage
1Funnels Websites
19h 5m
2Settings
3h 12m
3Payments
1h 10m
4CrocoClub
1h 7m
5Calendars
45m 45s

Usage Breakdown

Time spent per feature
FeatureDuration
Dashboard29m 45s
Conversations5m 45s
Calendars45m 45s
Contacts7m 30s
Opportunities5m 15s
1–5 of 22 features
Activation0–30ⓘ
30vs -7d+15
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
25vs -7d0
Login frequency (30d, saturates at 12) — 18 login days / 30.
Depth0–20ⓘ
20vs -7d0
Breadth of feature usage (distinct features touched, 30d).
Team0–10ⓘ
5vs -7d0
Number of distinct active users in the last 30 days.
Momentum0–15ⓘ
15vs -7d0
Slope of the 30-day health trajectory.

Health score breakdown

95/ 100Thriving
View all rules

Pillars95

  • Activation30 / 30
  • Engagement25 / 25
  • Depth20 / 20
  • Team5 / 10
  • Momentum15 / 15

Rules0

No active rules