Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/RWWvkWo2uRbpAzSCH2NW

Essencycle

active
1 Active Users
Lifetime: 10h 22m
Starter 🔥(EUR 39)
Seen: Apr 22, 2026
Users
Days Since Last Login
4dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 5m 0s
2026-04-16: 0s
2026-04-17: 45s
2026-04-18: 1m 0s

Featurebase — all users

Aggregated feedback and support from users of this location.
No recent Featurebase activity
New conversations will appear here after the next backfill.
2026-04-19: 14m 45s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 1m 30s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
joanne_servotte@hotmail.com
https://pro.crococlick.com/v2/location/R...
→98
Activity dropFeature abandon

Feature Adoption Map

9% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Joanne Servotte
joanne_servotte@hotmail.com
+32478419281
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
Payments
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other
Amount
€39.00/month
Total Paid
€351.00
Start Date
Jul 20, 2025
Trial Start
Jul 20, 2025
Trial End
Jul 28, 2025
Billing Period Start
Mar 28, 2026
Billing Period End
Apr 28, 2026
Next Invoice
—
Line Items
Starter 🔥price_1RmSUOLe5mTm2IIFslbmJcVY
€39.00
Latest Invoice
Statuspaid
Amount€39.00
DateMar 28, 2026

Top Features

Lifetime usage
1Funnels Websites
5h 9m
2Contacts
2h 10m
3Email
55m 15s
4Payments
24m 0s
5Calendars
21m 15s

Usage Breakdown

Time spent per feature
FeatureDuration
Dashboard17m 0s
Conversations-
Calendars21m 15s
Contacts2h 10m
Opportunities15s
1–5 of 22 features
Activation0–30ⓘ
30vs -7d0
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
23vs -7d-2
Login frequency (30d, saturates at 12) — 11 login days / 30.
Depth0–20ⓘ
20vs -7d0
Breadth of feature usage (distinct features touched, 30d).
Team0–10ⓘ
5vs -7d0
Number of distinct active users in the last 30 days.
Momentum0–15ⓘ
15vs -7d0
Slope of the 30-day health trajectory.

Subscription history (2)

All Stripe subs for this client, from most recent to oldest
Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
sub_1RmnudLe5mTm2I…currentactive39.00 €monthJul 20, 2025ongoingStripe ↗
sub_1RmUIOLe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗

Health score breakdown

93/ 100Thriving
View all rules

Pillars93

  • Activation30 / 30
  • Engagement23 / 25
  • Depth20 / 20
  • Team5 / 10
  • Momentum15 / 15

Rules0

No active rules