Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/TREOkTKSU0L1lN8STEcq

Reflets du Ciel

active
3 Active Users
Lifetime: 63h 28m
Forfait Essential(EUR 97)
Seen: Jan 22, 2026
Users
Days Since Last Login
0dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 30s
2026-04-18: 8m 45s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open
    6dOpen ↗
  • open
    7dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • closed
2026-04-19: 1m 30s
2026-04-20: 0s
2026-04-21: 1h 32m
2026-04-22: 0s
2026-04-23: 9m 30s
2026-04-24: 27m 0s
2026-04-25: 1m 0s
2026-04-26: 45s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
3 At Risk

Feature Adoption Map

36% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Sabrina Dacalor
sabrina.dacalor@hotmail.fr
+33634135729
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe

J'ai une question❓

33dOpen ↗
  • open
    13dOpen ↗
  • open
    20dOpen ↗
  • open
    25dOpen ↗
  • open
    27dOpen ↗
  • closed

    J'ai une question❓

    39dOpen ↗
  • closed

    J'ai une question❓

    3moOpen ↗
    • UserHealthRisk Factors
    baptiste@alligator-ads.fr
    https://pro.crococlick.com/v2/location/T...
    		→12
    Activity dropLow adoption
    rakotovaohenintsoa1311@gmail.com
    https://pro.crococlick.com/location/TREO...
    		→12
    Activity dropLow adoption
    sabrina.dacalor@hotmail.fr
    https://pro.crococlick.com/v2/location/T...
    		→100
    Activity dropFeature abandon
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €497.03/year
    Total Paid
    €497.03
    Start Date
    Oct 15, 2025
    Trial Start
    Oct 15, 2025
    Trial End
    Oct 29, 2025
    Billing Period Start
    Oct 29, 2025
    Billing Period End
    Oct 29, 2026
    Next Invoice
    —
    Line Items
    Forfait Essentialprice_1RpMX7Le5mTm2IIFs8PQcW8m
    €970.00
    Latest Invoice
    Statuspaid
    Amount€497.03
    DateOct 29, 2025

    Top Features

    Lifetime usage
    1Marketing
    19h 11m
    2Funnels Websites
    14h 14m
    3Automation
    11h 1m
    4Forms, Survey, Quiz Builder
    3h 50m
    5custom-page-link
    3h 6m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard1h 46m
    Conversations3m 15s
    Calendars57m 15s
    Contacts32m 15s
    Opportunities29m 30s
    1–5 of 22 features
    Activation0–30ⓘ
    30vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    25vs -7d0
    Login frequency (30d, saturates at 12) — 17 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    5vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    15vs -7d0
    Slope of the 30-day health trajectory.

    Health score breakdown

    95/ 100Thriving
    View all rules

    Pillars95

    • Activation30 / 30
    • Engagement25 / 25
    • Depth20 / 20
    • Team5 / 10
    • Momentum15 / 15

    Rules0

    No active rules