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Locations/TyEJLnmfDd5X6lwJ6xvs

Marie BELLENOUE (ACTIF)

active
2 Active Users
Lifetime: 38h 33m
Forfait Starter(EUR 39)
Seen: Jan 5, 2026
Users
Days Since Last Login
45dInactive
Product Adoption
00%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open
    6dOpen ↗
  • open
    7dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • open
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
2 At Risk
UserHealthRisk Factors
rakotovaohenintsoa1311@gmail.com
No activity
→15
Activity dropLow adoption
mbrh.consulting@gmail.com
https://pro.crococlick.com/v2/location/T...
27

Feature Adoption Map

27% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Marie BELLENOUE
mbrh.consulting@gmail.com
+33626712629
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
⏰Snoozed•system@internal•4 days ago

Mis en pause pour 7 jour(s) après contact

📧Contacted•system@internal•4 days ago

Premier message envoyé

⏰Snoozed•system@internal•4 days ago

Mis en pause pour 7 jour(s) après contact

📧Contacted•system@internal•4 days ago

Premier message envoyé

Subscription

Synced Apr 27, 2026
active
20dOpen ↗
  • open
    25dOpen ↗
  • open
    27dOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • closed

    J'ai une question❓

    2moOpen ↗
  • →
    Activity dropFeature abandon
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Stripe
    Amount
    €39.00/month
    Total Paid
    €156.00
    Start Date
    Dec 17, 2025
    Trial Start
    Dec 17, 2025
    Trial End
    Jan 3, 2026
    Billing Period Start
    Apr 3, 2026
    Billing Period End
    May 3, 2026
    Next Invoice
    —
    Line Items
    Forfait Starterprice_1RpMUKLe5mTm2IIFxtT8C9wO
    €39.00
    Latest Invoice
    Statuspaid
    Amount€39.00
    DateApr 3, 2026

    Top Features

    Lifetime usage
    1Automation
    9h 32m
    2Funnels Websites
    7h 16m
    3Blogs
    5h 10m
    4blog-builder
    4h 50m
    5Contacts
    3h 24m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard37m 0s
    Conversations7m 45s
    Calendars32m 45s
    Contacts3h 24m
    Opportunities45s
    1–5 of 22 features
    Activation0–30ⓘ
    0vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    0vs -7d0
    Login frequency (30d, saturates at 12) — 0 login days / 30.
    Depth0–20ⓘ
    0vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    0vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    0vs -7d0
    Slope of the 30-day health trajectory.

    Subscription history (4)

    All Stripe subs for this client, from most recent to oldest
    Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
    sub_1SfOEzLe5mTm2I…currentactive39.00 €monthDec 17, 2025ongoingStripe ↗
    sub_1RmozvLe5mTm2I…canceled39.00 €monthJul 20, 2025Dec 17, 2025Stripe ↗
    sub_1RmWOvLe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗
    sub_1RmWOaLe5mTm2I…canceled390.00 €yearJul 19, 2025Jul 19, 2025Stripe ↗

    Health score breakdown

    0/ 100At-risk
    View all rules

    Pillars0

    • Activation0 / 30
    • Engagement0 / 25
    • Depth0 / 20
    • Team0 / 10
    • Momentum0 / 15

    Rules0

    No active rules