Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/Y0CgXxm3ddh6aDNKfWMs

Diététi'Zen

active
2 Active Users
Lifetime: 37h 1m
Pro 🔥(EUR 97)
Seen: Jan 27, 2026
Users
Days Since Last Login
0dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 14m 45s
2026-04-15: 1m 30s
2026-04-16: 11m 45s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open
    6dOpen ↗
  • open
    7dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • closed
2026-04-19: 15s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 18m 0s
2026-04-23: 2m 15s
2026-04-24: 45s
2026-04-25: 2m 30s
2026-04-26: 2m 45s
2026-04-27: 30s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
2 At Risk
UserHealthRisk Factors
rakotovaohenintsoa1311@gmail.com
https://pro.crococlick.com/v2/location/Y...
→12
Activity dropLow adoption
contact@dietetizen.com
https://pro.crococlick.com/v2/location/Y...
82

Feature Adoption Map

36% Adopted
Dashboard
Conversations
Calendars
Contacts
Primary contact
Auto
julie de brito
contact@dietetizen.com
CRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
Amount

J'ai une question❓

32dOpen ↗
  • open
    20dOpen ↗
  • open
    25dOpen ↗
  • closed

    J'ai une question❓

    5moOpen ↗
  • open
    27dOpen ↗
  • open
    2moOpen ↗
  • closed

    J'ai une question❓

    5moOpen ↗
    • →
    Activity dropFeature abandon
    Opportunities
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    €97.00/month
    Total Paid
    €660.03
    Start Date
    Jul 20, 2025
    Trial Start
    Jul 20, 2025
    Trial End
    Aug 19, 2025
    Billing Period Start
    Apr 19, 2026
    Billing Period End
    May 19, 2026
    Next Invoice
    —
    Line Items
    Pro 🔥price_1RmSWRLe5mTm2IIFmxGDv6Ic
    €97.00
    Latest Invoice
    Statuspaid
    Amount€97.00
    DateApr 19, 2026

    Top Features

    Lifetime usage
    1Funnels Websites
    7h 22m
    2Dashboard
    6h 21m
    3Email
    6h 0m
    4Memberships
    4h 31m
    5Marketing
    4h 9m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard6h 21m
    Conversations2m 30s
    Calendars1h 48m
    Contacts4h 6m
    Opportunities7m 0s
    1–5 of 22 features
    Activation0–30ⓘ
    30vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    25vs -7d0
    Login frequency (30d, saturates at 12) — 25 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    5vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    0vs -7d-10
    Slope of the 30-day health trajectory.

    Subscription history (4)

    All Stripe subs for this client, from most recent to oldest
    Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
    sub_1RmpKYLe5mTm2I…currentactive97.00 €monthJul 20, 2025ongoingStripe ↗
    sub_1RmYcsLe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗
    sub_1RmTpgLe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗
    sub_1RmTpHLe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗

    Health score breakdown

    80/ 100Thriving
    View all rules

    Pillars80

    • Activation30 / 30
    • Engagement25 / 25
    • Depth20 / 20
    • Team5 / 10
    • Momentum0 / 15

    Rules0

    No active rules