Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/YA0YJjrBGbo37GWmm26f

Lilia de Unilia

trialing
1 Active Users
Lifetime: 3h 23m
Starter 🔥(EUR 39)
Seen: Jan 19, 2026
Users
Days Since Last Login
98dInactive
Product Adoption
00%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (1)

  • closedPriority

    J'ai une question❓

    4moOpen ↗
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
unibride.signature@unilia.fr
https://pro.crococlick.com/v2/location/Y...
→18
Activity dropLow adoption

Feature Adoption Map

5% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Lilia El kadaoui
unibride.signature@unilia.fr
CRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
⏰Snoozed•system@internal•45 days ago

Sans réponse

⏰Snoozed•system@internal•53 days ago

Snoozed for 7 day(s) after contact

📧Contacted•system@internal•53 days ago

Contacté sur Whatsapp, en attente de réponse

Subscription

Synced Apr 27, 2026
activeStripe
Payments
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other
Amount
€39.00/month
Total Paid
€39.00
Start Date
Jul 20, 2025
Trial Start
Jul 20, 2025
Trial End
Apr 22, 2026
Billing Period Start
Apr 22, 2026
Billing Period End
May 22, 2026
Next Invoice
—
Line Items
Starter 🔥price_1RmSUOLe5mTm2IIFslbmJcVY
€39.00
Latest Invoice
Statuspaid
Amount€39.00
DateApr 22, 2026

Top Features

Lifetime usage
1Dashboard
1h 52m
2custom-menu-link
1h 27m
3Settings
1m 15s
4Calendars
1m 0s
5Memberships
30s

Usage Breakdown

Time spent per feature
FeatureDuration
Dashboard1h 52m
Conversations-
Calendars1m 0s
Contacts-
Opportunities-
1–5 of 22 features
Activation0–30ⓘ
0vs -7d0
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
0vs -7d0
Login frequency (30d, saturates at 12) — 0 login days / 30.
Depth0–20ⓘ
0vs -7d0
Breadth of feature usage (distinct features touched, 30d).
Team0–10ⓘ
0vs -7d0
Number of distinct active users in the last 30 days.
Momentum0–15ⓘ
15vs -7d0
Slope of the 30-day health trajectory.

Subscription history (3)

All Stripe subs for this client, from most recent to oldest
Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
sub_1Rmpy1Le5mTm2I…currentactive39.00 €monthJul 20, 2025ongoingStripe ↗
sub_1RmSumLe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗
sub_1RmSuGLe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗

Health score breakdown

15/ 100At-risk
View all rules

Pillars15

  • Activation0 / 30
  • Engagement0 / 25
  • Depth0 / 20
  • Team0 / 10
  • Momentum15 / 15

Rules0

No active rules