Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/YxsEc9o4pWpYj5xJ3AbO

Matthieu Colinere's Account

trialing
2 Active Users
Lifetime: 15h 0m
Forfait Starter(EUR 39)
Seen: Apr 25, 2026
Users
Days Since Last Login
0dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 5m 15s
2026-04-15: 38m 30s
2026-04-16: 24m 15s
2026-04-17: 18m 30s
2026-04-18: 2m 30s

Featurebase — all users

Aggregated feedback and support from users of this location.
No recent Featurebase activity
New conversations will appear here after the next backfill.
2026-04-19: 15s
2026-04-20: 3m 30s
2026-04-21: 5m 30s
2026-04-22: 26m 0s
2026-04-23: 23m 15s
2026-04-24: 30s
2026-04-25: 9m 0s
2026-04-26: 0s
2026-04-27: 2m 45s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
2 At Risk
UserHealthRisk Factors
alexandre@synergie-paris.fr
https://pro.crococlick.com/v2/location/Y...
→48
Activity dropFeature abandon
colinerematthieu@gmail.com
https://pro.crococlick.com/v2/location/Y...
96

Feature Adoption Map

5% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
alexandre@synergie-paris.fr
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
Amount
€39.00/month
Total Paid
→
Activity dropFeature abandon
Payments
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other
€78.00
Start Date
Feb 21, 2026
Trial Start
Feb 21, 2026
Trial End
Mar 7, 2026
Billing Period Start
Apr 7, 2026
Billing Period End
May 7, 2026
Next Invoice
—
Line Items
Forfait Starterprice_1RpMUKLe5mTm2IIFxtT8C9wO
€39.00
Latest Invoice
Statuspaid
Amount€39.00
DateApr 7, 2026

Top Features

Lifetime usage
1Payments
12h 33m
2Dashboard
38m 0s
3Settings
30m 15s
4Automation
23m 45s
5Contacts
16m 0s

Usage Breakdown

Time spent per feature
FeatureDuration
Dashboard38m 0s
Conversations3m 15s
Calendars11m 0s
Contacts16m 0s
Opportunities15m 15s
1–5 of 22 features
Activation0–30ⓘ
30vs -7d0
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
25vs -7d0
Login frequency (30d, saturates at 12) — 21 login days / 30.
Depth0–20ⓘ
20vs -7d0
Breadth of feature usage (distinct features touched, 30d).
Team0–10ⓘ
10vs -7d0
Number of distinct active users in the last 30 days.
Momentum0–15ⓘ
10vs -7d-5
Slope of the 30-day health trajectory.

Health score breakdown

95/ 100Thriving
View all rules

Pillars95

  • Activation30 / 30
  • Engagement25 / 25
  • Depth20 / 20
  • Team10 / 10
  • Momentum10 / 15

Rules0

No active rules