Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/bjkuvb8peDvbSMomW7YN

Lecoeur Impact

active
12 Active Users
Lifetime: 219h 44m
Pro 🔥(EUR 97)
Seen: Jan 27, 2026
Users
Days Since Last Login
0dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 11m 45s
2026-04-15: 1h 51m
2026-04-16: 8m 45s
2026-04-17: 1h 23m
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open

    J'ai une question❓

    4dOpen ↗
  • open
    6dOpen ↗
  • open
    7dOpen ↗
  • closed
2026-04-19: 0s
2026-04-20: 45m 45s
2026-04-21: 2h 20m
2026-04-22: 29m 0s
2026-04-23: 55m 15s
2026-04-24: 1h 12m
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 6m 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
5 At Risk

Feature Adoption Map

55% Adopted
Dashboard
Conversations
Calendars
Contacts
Primary contact
Auto
Tatiana NAMBO
nambotatiana@gmail.com
CRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
Priority

J'ai une question❓

24dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • open
    13dOpen ↗
  • open
    20dOpen ↗
  • open
    25dOpen ↗
  • open
    27dOpen ↗
  • open
    2moOpen ↗
  • UserHealthRisk Factors
    rakotovaohenintsoa1311@gmail.com
    https://pro.crococlick.com/v2/location/b...
    →0
    Activity dropFeature abandon
    blandine.boulogne@gmail.com
    https://pro.crococlick.com/v2/location/b...
    →18
    Activity dropLow adoption
    cindy.adonai@gmail.com
    https://pro.crococlick.com/v2/location/b...
    →24
    Activity dropFeature abandon
    maximeboisseau88@gmail.com
    https://pro.crococlick.com/v2/location/b...
    →24
    Activity dropFeature abandon
    jordanlauer91@gmail.com
    https://pro.crococlick.com/v2/location/b...
    →25
    Activity dropLow adoption
    Opportunities
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €97.00/month
    Total Paid
    €873.00
    Start Date
    Jul 20, 2025
    Trial Start
    Jul 20, 2025
    Trial End
    Aug 19, 2025
    Billing Period Start
    Apr 19, 2026
    Billing Period End
    May 19, 2026
    Next Invoice
    —
    Line Items
    Pro 🔥price_1RmSWRLe5mTm2IIFmxGDv6Ic
    €97.00
    Latest Invoice
    Statuspaid
    Amount€97.00
    DateApr 19, 2026

    Top Features

    Lifetime usage
    1Opportunities
    128h 55m
    2Contacts
    20h 3m
    3Calendars
    18h 55m
    4Marketing
    10h 57m
    5Settings
    8h 57m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard3h 32m
    Conversations5h 13m
    Calendars18h 55m
    Contacts20h 3m
    Opportunities128h 55m
    1–5 of 22 features
    Activation0–30ⓘ
    30vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    25vs -7d0
    Login frequency (30d, saturates at 12) — 22 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    10vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    5vs -7d-10
    Slope of the 30-day health trajectory.

    Subscription history (3)

    All Stripe subs for this client, from most recent to oldest
    Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
    sub_1S5BEOLe5mTm2I…active17.00 €monthSep 8, 2025ongoingStripe ↗
    sub_1RmnzPLe5mTm2I…currentactive97.00 €monthJul 20, 2025ongoingStripe ↗
    sub_1RmUkKLe5mTm2I…canceled97.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗

    Health score breakdown

    90/ 100Thriving
    View all rules

    Pillars90

    • Activation30 / 30
    • Engagement25 / 25
    • Depth20 / 20
    • Team10 / 10
    • Momentum5 / 15

    Rules0

    No active rules