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Locations/dbinraS0tmTKi3QsPfsd

David Ruffieux's Account

trialing
1 Active Users
Lifetime: 20m 30s
Forfait Essential(EUR 97)
Seen: Apr 27, 2026
Users
Days Since Last Login
0dActive
Product Adoption
00%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.
No recent Featurebase activity
New conversations will appear here after the next backfill.
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 5m 45s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
dr@impact-pilotage.ch
https://pro.crococlick.com/v2/location/d...
→2
Activity dropLow adoption

Feature Adoption Map

0% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Primary contact
Auto
David Ruffieux
dr@impact-pilotage.ch
+41795684561
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
⏰Snoozed•system@internal•45 days ago

Snoozed for 7 day(s) after contact

📧Contacted•system@internal•45 days ago

Offre STT proposé

Subscription

Synced Apr 27, 2026
activeStripe
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other
Amount
€97.00/month
Total Paid
€194.00
Start Date
Mar 6, 2026
Trial Start
Mar 6, 2026
Trial End
Mar 20, 2026
Billing Period Start
Apr 20, 2026
Billing Period End
May 20, 2026
Next Invoice
—
Line Items
Forfait Essentialprice_1RpMX7Le5mTm2IIF5Tp6Kc0W
€97.00
Latest Invoice
Statuspaid
Amount€97.00
DateApr 20, 2026

Top Features

Lifetime usage
1Payments
3m 45s
2Dashboard
3m 0s
3businesses
1m 45s
4Settings
1m 45s
5Conversations
1m 30s

Usage Breakdown

Time spent per feature
FeatureDuration
Dashboard3m 0s
Conversations1m 30s
Calendars15s
Contacts1m 0s
Opportunities1m 30s
1–5 of 22 features
Activation0–30ⓘ
0vs -7d-30
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
2vs -7d-4
Login frequency (30d, saturates at 12) — 1 login days / 30.
Depth0–20ⓘ
0vs -7d-20
Breadth of feature usage (distinct features touched, 30d).
Team0–10ⓘ
0vs -7d-5
Number of distinct active users in the last 30 days.
Momentum0–15ⓘ
0vs -7d-15
Slope of the 30-day health trajectory.

Health score breakdown

2/ 100At-risk
View all rules

Pillars2

  • Activation0 / 30
  • Engagement2 / 25
  • Depth0 / 20
  • Team0 / 10
  • Momentum0 / 15

Rules0

No active rules