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Locations/ddncrh18u5omu9k6sC32

Jessica Robin

trialing
2 Active Users
Lifetime: 26h 34m
Forfait Illimité(EUR 397)
Seen: Feb 17, 2026
Users
Days Since Last Login
24dInactive
Product Adoption
1550%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open
    6dOpen ↗
  • open
    7dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • open
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
2 At Risk
UserHealthRisk Factors
rakotovaohenintsoa1311@gmail.com
https://pro.crococlick.com/location/ddnc...
→0
Activity dropLow adoption
jessica.robin88@gmail.com
https://pro.crococlick.com/v2/location/d...
52

Feature Adoption Map

9% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Jessica Robin
jessica.robin88@gmail.com
+33663975015
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
trialingStripe
20dOpen ↗
  • open
    25dOpen ↗
  • open
    27dOpen ↗
  • closed

    J'ai une suggestion ⭐️

    2moOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • closed

    J'ai une question❓

    2moOpen ↗
  • →
    Activity dropFeature abandon
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €397.00/month
    Total Paid
    €0.00
    Start Date
    Aug 1, 2025
    Trial Start
    Aug 1, 2025
    Trial End
    Jul 22, 2027
    Billing Period Start
    Aug 1, 2025
    Billing Period End
    Jul 22, 2027
    Next Invoice
    —
    Lifetime Plan
    Line Items
    Forfait Illimitéprice_1RpMgmLe5mTm2IIFG0rtEXDb
    €397.00
    Latest Invoice
    Statuspaid
    Amount€0.00
    DateAug 1, 2025

    Top Features

    Lifetime usage
    1Funnels Websites
    19h 28m
    2Dashboard
    4h 58m
    3CrocoClub
    33m 30s
    4Automation
    22m 0s
    5Forms, Survey, Quiz Builder
    20m 0s

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard4h 58m
    Conversations30s
    Calendars2m 0s
    Contacts30s
    Opportunities-
    1–5 of 22 features
    Activation0–30ⓘ
    15vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    8vs -7d-5
    Login frequency (30d, saturates at 12) — 4 login days / 30.
    Depth0–20ⓘ
    4vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    5vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    0vs -7d-15
    Slope of the 30-day health trajectory.

    Health score breakdown

    32/ 100Steady
    View all rules

    Pillars32

    • Activation15 / 30
    • Engagement8 / 25
    • Depth4 / 20
    • Team5 / 10
    • Momentum0 / 15

    Rules0

    No active rules