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Locations/exuVEad3H2XDmbqZcme1

colesse christelle's Account

trialing
2 Active Users
Lifetime: 53h 9m
Forfait Starter 30D(EUR 39)
Seen: Jan 19, 2026
Users
Days Since Last Login
5dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open
    6dOpen ↗
  • open
    7dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • open
2026-04-19: 0s
2026-04-20: 15s
2026-04-21: 2m 45s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
2 At Risk
UserHealthRisk Factors
rakotovaohenintsoa1311@gmail.com
https://pro.crococlick.com/v2/location/J...
→24
Activity dropFeature abandon
christelle@cellesquibougent.com
https://pro.crococlick.com/v2/location/e...

Feature Adoption Map

41% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
christelle COLESSE
christelle@cellesquibougent.com
+33670901132
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
20dOpen ↗
  • open
    25dOpen ↗
  • open
    25dOpen ↗
  • open
    27dOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • open
    2moOpen ↗
  • →44
    Activity dropFeature abandon
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €39.00/month
    Total Paid
    €117.00
    Start Date
    Dec 28, 2025
    Trial Start
    Dec 28, 2025
    Trial End
    Jan 27, 2026
    Billing Period Start
    Mar 27, 2026
    Billing Period End
    Apr 27, 2026
    Next Invoice
    —
    Line Items
    Forfait Starter 30Dprice_1RrW7hLe5mTm2IIFMvy7F8N8
    €39.00
    Latest Invoice
    Statuspaid
    Amount€39.00
    DateMar 27, 2026

    Top Features

    Lifetime usage
    1Memberships
    28h 59m
    2Contacts
    5h 28m
    3Automation
    4h 1m
    4Dashboard
    2h 57m
    5Email
    2h 41m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard2h 57m
    Conversations45s
    Calendars14m 0s
    Contacts5h 28m
    Opportunities15s
    1–5 of 22 features
    Activation0–30ⓘ
    30vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    10vs -7d-11
    Login frequency (30d, saturates at 12) — 5 login days / 30.
    Depth0–20ⓘ
    4vs -7d-16
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    5vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    0vs -7d-5
    Slope of the 30-day health trajectory.

    Health score breakdown

    49/ 100Steady
    View all rules

    Pillars49

    • Activation30 / 30
    • Engagement10 / 25
    • Depth4 / 20
    • Team5 / 10
    • Momentum0 / 15

    Rules0

    No active rules