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Locations/hF8sDkYXLefArnxFQXz4

Marlène Vitalise Ta Santé

active
3 Active Users
Lifetime: 60h 11m
Starter 🔥(EUR 39)
Seen: Feb 9, 2026
Users
Days Since Last Login
0dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 1h 37m
2026-04-15: 35m 30s
2026-04-16: 22m 30s
2026-04-17: 45m 0s
2026-04-18: 43m 30s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • closed

    J'ai une question❓

    4dOpen ↗
  • closedPriority

    J'ai une question❓

    4dOpen ↗
  • open

    J'ai une question❓

    16dOpen ↗
2026-04-19: 1h 0m
2026-04-20: 2h 38m
2026-04-21: 2h 16m
2026-04-22: 4h 31m
2026-04-23: 55m 15s
2026-04-24: 22m 45s
2026-04-25: 19m 15s
2026-04-26: 13m 30s
2026-04-27: 11m 15s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
3 At Risk

Feature Adoption Map

45% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
marlene@vitalisetasante.fr
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
Amount
€97.00/month
Total Paid
  • open

    J'ai une question❓

    4dOpen ↗
  • closed

    J'ai une question❓

    5moOpen ↗
  • closed

    J'ai une question❓

    30dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • closed

    J'ai une question❓

    12dOpen ↗
  • open
    13dOpen ↗
  • closedPriority

    J'ai une question❓

    17dOpen ↗
  • UserHealthRisk Factors
    vitalisetasante@gmail.com
    https://pro.crococlick.com/v2/location/h...
    →0
    Activity dropFeature abandon
    baptiste@alligator-ads.fr
    https://pro.crococlick.com/v2/location/h...
    →36
    Activity dropLow adoption
    marlene@vitalisetasante.fr
    https://pro.crococlick.com/v2/location/h...
    →75
    Activity dropFeature abandon
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    €459.74
    Start Date
    Jul 20, 2025
    Trial Start
    Jul 20, 2025
    Trial End
    Jul 27, 2025
    Billing Period Start
    Apr 27, 2026
    Billing Period End
    May 27, 2026
    Next Invoice
    —
    Line Items
    Pro 🔥price_1RmSWRLe5mTm2IIFmxGDv6Ic
    €97.00
    Latest Invoice
    Statuspaid
    Amount€97.00
    DateApr 27, 2026

    Top Features

    Lifetime usage
    1Contacts
    16h 19m
    2Funnels Websites
    13h 6m
    3Memberships
    9h 46m
    4Marketing
    7h 11m
    5Email
    3h 12m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard1m 30s
    Conversations2h 26m
    Calendars27m 0s
    Contacts16h 19m
    Opportunities30s
    1–5 of 22 features
    Activation0–30ⓘ
    30vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    25vs -7d0
    Login frequency (30d, saturates at 12) — 30 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    10vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    15vs -7d0
    Slope of the 30-day health trajectory.

    Subscription history (2)

    All Stripe subs for this client, from most recent to oldest
    Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
    sub_1RmntiLe5mTm2I…currentactive97.00 €monthJul 20, 2025ongoingStripe ↗
    sub_1RmUJ8Le5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗

    Health score breakdown

    100/ 100Thriving
    View all rules

    Pillars100

    • Activation30 / 30
    • Engagement25 / 25
    • Depth20 / 20
    • Team10 / 10
    • Momentum15 / 15

    Rules0

    No active rules