Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/hgYD6iAVfMfGaGlMO82u

Matthieu Verne's Account

trialing
1 Active Users
Lifetime: 22m 15s
Starter 🔥(EUR 39)
Seen: Mar 17, 2026
Users
Days Since Last Login
40dInactive
Product Adoption
00%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.
No recent Featurebase activity
New conversations will appear here after the next backfill.
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
contact@referenseo.fr
https://pro.crococlick.com/v2/location/h...
→2
Activity dropLow adoption

Feature Adoption Map

0% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Primary contact
Auto
Matthieu Verne
contact@referenseo.fr
CRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
trialingStripe
Amount
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other
€39.00/month
Total Paid
€39.00
Start Date
Jul 20, 2025
Trial Start
Jul 20, 2025
Trial End
Sep 22, 2027
Billing Period Start
Oct 2, 2025
Billing Period End
Sep 22, 2027
Next Invoice
—
Yearly Plan
Line Items
Starter 🔥price_1RmSUOLe5mTm2IIFslbmJcVY
€39.00
Latest Invoice
Statuspaid
Amount€0.00
DateOct 2, 2025

Top Features

Lifetime usage
1Settings
12m 30s
2Calendars
4m 0s
3Dashboard
3m 30s
4CrocoClub
2m 0s
5Opportunities
15s

Usage Breakdown

Time spent per feature
FeatureDuration
Dashboard3m 30s
Conversations-
Calendars4m 0s
Contacts-
Opportunities15s
1–5 of 22 features
Activation0–30ⓘ
0vs -7d0
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
0vs -7d0
Login frequency (30d, saturates at 12) — 0 login days / 30.
Depth0–20ⓘ
0vs -7d0
Breadth of feature usage (distinct features touched, 30d).
Team0–10ⓘ
0vs -7d0
Number of distinct active users in the last 30 days.
Momentum0–15ⓘ
0vs -7d0
Slope of the 30-day health trajectory.

Subscription history (3)

All Stripe subs for this client, from most recent to oldest
Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
sub_1Rmpq6Le5mTm2I…currenttrialing39.00 €monthJul 20, 2025ongoingStripe ↗
sub_1RmT9SLe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗
sub_1RmT98Le5mTm2I…canceled97.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗

Health score breakdown

0/ 100At-risk
View all rules

Pillars0

  • Activation0 / 30
  • Engagement0 / 25
  • Depth0 / 20
  • Team0 / 10
  • Momentum0 / 15

Rules0

No active rules