Croco Track
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Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

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Product & Ops

Product AdoptionGeolocationData Quality

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UTM BuilderDocs
Settings
Locations/mJV9rwV2ZC7Og8L9DJoL

Chrétiennes Épanouies

trialing
2 Active Users
Lifetime: 165h 59m
Starter 🔥(EUR 39)
Seen: Jan 16, 2026
Users
Days Since Last Login
0dActive
Product Adoption
1550%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 17m 15s
2026-04-15: 1h 14m
2026-04-16: 1h 4m
2026-04-17: 1h 14m
2026-04-18: 8m 30s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • closed

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2026-04-19: 15s
2026-04-20: 5m 15s
2026-04-21: 0s
2026-04-22: 25m 15s
2026-04-23: 1h 46m
2026-04-24: 41m 15s
2026-04-25: 2h 35m
2026-04-26: 51m 45s
2026-04-27: 1m 30s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
2 At Risk
UserHealthRisk Factors
marie@epanouie-en-christ.com
https://pro.crococlick.com/v2/location/m...
→21
Activity dropFeature abandon
marie@jardinsdagape.com
https://pro.crococlick.com/v2/location/m...
60

Feature Adoption Map

50% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Marie Christelbach
marie@jardinsdagape.com
CRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
Amount
closed

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  • closed

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    • →
    Activity dropFeature abandon
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    €39.00/month
    Total Paid
    €39.00
    Start Date
    Jul 20, 2025
    Trial Start
    Jul 20, 2025
    Trial End
    Apr 23, 2026
    Billing Period Start
    Apr 23, 2026
    Billing Period End
    May 23, 2026
    Next Invoice
    —
    Line Items
    Starter 🔥price_1RmSUOLe5mTm2IIFslbmJcVY
    €39.00
    Latest Invoice
    Statuspaid
    Amount€39.00
    DateApr 23, 2026

    Top Features

    Lifetime usage
    1Funnels Websites
    77h 19m
    2Memberships
    28h 0m
    3Forms, Survey, Quiz Builder
    17h 21m
    4Automation
    13h 17m
    5Calendars
    6h 21m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard13m 45s
    Conversations47m 0s
    Calendars6h 21m
    Contacts57m 45s
    Opportunities1m 15s
    1–5 of 22 features
    Activation0–30ⓘ
    15vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    25vs -7d0
    Login frequency (30d, saturates at 12) — 22 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    5vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    0vs -7d0
    Slope of the 30-day health trajectory.

    Subscription history (3)

    All Stripe subs for this client, from most recent to oldest
    Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
    sub_1RmpzmLe5mTm2I…currentactive39.00 €monthJul 20, 2025ongoingStripe ↗
    sub_1RmSosLe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗
    sub_1RmSntLe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗

    Health score breakdown

    65/ 100Healthy
    View all rules

    Pillars65

    • Activation15 / 30
    • Engagement25 / 25
    • Depth20 / 20
    • Team5 / 10
    • Momentum0 / 15

    Rules0

    No active rules