Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/oiUipqxgtRszwsLel6M7

Solea Care Flow

trialing
1 Active Users
Lifetime: 20m 0s
Forfait Starter 30D(EUR 39)
Seen: Apr 16, 2026
Users
Days Since Last Login
11dModerate
Product Adoption
1550%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 15m 45s
2026-04-16: 2m 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.
No recent Featurebase activity
New conversations will appear here after the next backfill.
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
ethicweb.smart@gmail.com
https://pro.crococlick.com/v2/location/o...
→66
Activity dropLow adoption

Feature Adoption Map

0% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Primary contact
Auto
Alexandra Belliot
ethicweb.smart@gmail.com
+33625290579
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
trialingStripe
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other
Amount
€39.00/month
Total Paid
€0.00
Start Date
Oct 9, 2025
Trial Start
Oct 9, 2025
Trial End
Nov 5, 2026
Billing Period Start
Oct 9, 2025
Billing Period End
Nov 5, 2026
Next Invoice
—
Yearly Plan
Line Items
Forfait Starter 30Dprice_1RrW7hLe5mTm2IIFMvy7F8N8
€39.00
Latest Invoice
Statuspaid
Amount€0.00
DateOct 9, 2025

Top Features

Lifetime usage
1Settings
9m 30s
2Marketing
3m 15s
3CrocoClub
3m 0s
4Dashboard
2m 45s
5Payments
1m 30s

Usage Breakdown

Time spent per feature
FeatureDuration
Dashboard2m 45s
Conversations-
Calendars-
Contacts-
Opportunities-
1–5 of 22 features
Activation0–30ⓘ
15vs -7d0
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
6vs -7d0
Login frequency (30d, saturates at 12) — 3 login days / 30.
Depth0–20ⓘ
20vs -7d0
Breadth of feature usage (distinct features touched, 30d).
Team0–10ⓘ
5vs -7d0
Number of distinct active users in the last 30 days.
Momentum0–15ⓘ
15vs -7d0
Not counted during trial — activates post-conversion.

Health score breakdown

46/ 100Steady
View all rules

Pillars61

  • Activation15 / 30
  • Engagement6 / 25
  • Depth20 / 20
  • Team5 / 10
  • Momentum15 / 15

Rules0

No active rules