Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/qRA2CyiPoAgJcDrJd6gZ

Stessy JAMES's Account

trialing
7 Active Users
Lifetime: 76h 51m
Forfait Essential(EUR 97)
Seen: Mar 13, 2026
Users
Days Since Last Login
0dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 4h 1m
2026-04-15: 3m 15s
2026-04-16: 7h 53m
2026-04-17: 1h 54m
2026-04-18: 2m 30s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open

    J'ai une question❓

    4dOpen ↗
  • closed

    J'ai une question❓

    4dOpen ↗
  • open

    J'ai une question❓

    5dOpen ↗
2026-04-19: 40m 45s
2026-04-20: 55m 30s
2026-04-21: 54m 15s
2026-04-22: 20m 45s
2026-04-23: 1m 30s
2026-04-24: 5m 30s
2026-04-25: 30s
2026-04-26: 1m 45s
2026-04-27: 15s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
5 At Risk

Feature Adoption Map

45% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Stessy James
stessyjames.coaching@gmail.com
+33686768038
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
closed

J'ai une question❓

6dOpen ↗
  • closed

    J'ai une question❓

    21dOpen ↗
  • closed

    J'ai une question❓

    31dOpen ↗
  • closed

    J'ai une question❓

    9dOpen ↗
  • closed

    J'ai une question❓

    9dOpen ↗
  • closed

    J'ai une question❓

    31dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
    • UserHealthRisk Factors
    poza.agence@gmail.com
    https://pro.crococlick.com/v2/location/q...
    		→46
    Activity dropLow adoption
    kellynbcpro@gmail.com
    https://pro.crococlick.com/location/qRA2...
    		→50
    Activity dropLow adoption
    contact.sirielles@gmail.com
    https://pro.crococlick.com/v2/location/q...
    		→56
    Activity dropLow adoption
    jeremymenier.web@gmail.com
    https://pro.crococlick.com/v2/location/q...
    		→64
    Activity dropLow adoption
    baptiste@alligator-ads.fr
    https://pro.crococlick.com/v2/location/q...
    		→66
    Activity dropLow adoption
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €97.00/month
    Total Paid
    €194.00
    Start Date
    Feb 18, 2026
    Trial Start
    Feb 18, 2026
    Trial End
    Mar 4, 2026
    Billing Period Start
    Apr 4, 2026
    Billing Period End
    May 4, 2026
    Next Invoice
    —
    Line Items
    Forfait Essentialprice_1RpMX7Le5mTm2IIF5Tp6Kc0W
    €97.00
    Latest Invoice
    Statuspaid
    Amount€97.00
    DateApr 4, 2026

    Top Features

    Lifetime usage
    1Memberships
    24h 40m
    2Funnels Websites
    13h 51m
    3Automation
    9h 12m
    4Payments
    6h 30m
    5Settings
    5h 46m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard1h 51m
    Conversations53m 30s
    Calendars47m 0s
    Contacts2h 50m
    Opportunities49m 0s
    1–5 of 22 features
    Activation0–30ⓘ
    30vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    25vs -7d0
    Login frequency (30d, saturates at 12) — 28 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    10vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    0vs -7d-5
    Slope of the 30-day health trajectory.

    Health score breakdown

    85/ 100Thriving
    View all rules

    Pillars85

    • Activation30 / 30
    • Engagement25 / 25
    • Depth20 / 20
    • Team10 / 10
    • Momentum0 / 15

    Rules0

    No active rules