Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/ravVXlJBKkNZMWu4xuGT

Sanaé

active
1 Active Users
Lifetime: 2h 33m
Starter 🔥(EUR 39)
Seen: Mar 18, 2026
Users
Days Since Last Login
39dInactive
Product Adoption
00%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.
No recent Featurebase activity
New conversations will appear here after the next backfill.
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
contact@airgie.net
https://pro.crococlick.com/v2/location/r...
→50
Activity dropFeature abandon

Feature Adoption Map

5% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Primary contact
Auto
Rachel Jungbluth
contact@airgie.net
+33680426752
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
⏰Snoozed•system@internal•45 days ago

Snoozed for 7 day(s) after contact

📧Contacted•system@internal•45 days ago

Sans réponse

⏰Snoozed•system@internal•53 days ago

Snoozed for 7 day(s) after contact

📧Contacted•system@internal•53 days ago

Contacté par whatsapp et en attente de réponse

Subscription

Synced Apr 27, 2026
activeStripe
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other
Amount
€39.00/month
Total Paid
€351.00
Start Date
Jul 19, 2025
Trial Start
Jul 19, 2025
Trial End
Aug 10, 2025
Billing Period Start
Apr 10, 2026
Billing Period End
May 10, 2026
Next Invoice
—
Line Items
Starter 🔥price_1RmSUOLe5mTm2IIFslbmJcVY
€39.00
Latest Invoice
Statuspaid
Amount€39.00
DateApr 10, 2026

Top Features

Lifetime usage
1Funnels Websites
1h 32m
2Blogs
47m 30s
3Contacts
6m 0s
4Dashboard
3m 45s
5suspended
3m 0s

Usage Breakdown

Time spent per feature
FeatureDuration
Dashboard3m 45s
Conversations-
Calendars-
Contacts6m 0s
Opportunities-
1–5 of 22 features
Activation0–30ⓘ
0vs -7d0
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
0vs -7d0
Login frequency (30d, saturates at 12) — 0 login days / 30.
Depth0–20ⓘ
0vs -7d0
Breadth of feature usage (distinct features touched, 30d).
Team0–10ⓘ
0vs -7d0
Number of distinct active users in the last 30 days.
Momentum0–15ⓘ
0vs -7d0
Slope of the 30-day health trajectory.

Health score breakdown

0/ 100At-risk
View all rules

Pillars0

  • Activation0 / 30
  • Engagement0 / 25
  • Depth0 / 20
  • Team0 / 10
  • Momentum0 / 15

Rules0

No active rules