Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

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UTM BuilderDocs
Settings
Locations/rhS8Mdp7v3PmHnfO4kry

Signé Marie

trialing
2 Active Users
Lifetime: 5h 7m
Forfait Starter 30D(EUR 39)
Seen: Apr 6, 2026
Users
Days Since Last Login
19dInactive
Product Adoption
1550%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (4)

  • closed

    J'ai une question❓

    15dOpen ↗
  • closed

    J'ai une question❓

    20dOpen ↗
  • closedPriority

    J'ai une question❓

    24dOpen ↗
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
2 At Risk
UserHealthRisk Factors
mlegoarand.croco@gmail.com
https://pro.crococlick.com/v2/location/r...
→17
Activity dropLow adoption
mlegoarand@gmail.com
https://pro.crococlick.com/v2/location/r...
54

Feature Adoption Map

14% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Primary contact
Auto
mlegoarand@gmail.com
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
⏰Snoozed•system@internal•80 days ago

Je l'ai en onboarding demain

Subscription

Synced Apr 27, 2026
activeStripe
Amount
€490.00/year
  • closed

    J'ai une question❓

    25dOpen ↗
    • →
    Activity dropFeature abandon
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Total Paid
    €490.00
    Start Date
    Mar 17, 2026
    Billing Period Start
    Mar 17, 2026
    Billing Period End
    Mar 17, 2027
    Next Invoice
    —
    Line Items
    Accélérateur Systémique V2price_1T9MdBLe5mTm2IIFDf2vrB7q
    €490.00
    Latest Invoice
    Statuspaid
    Amount€490.00
    DateMar 17, 2026

    Top Features

    Lifetime usage
    1Marketing
    1h 32m
    2Settings
    1h 15m
    3CrocoClub
    1h 13m
    4Funnels Websites
    21m 0s
    5Dashboard
    14m 15s

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard14m 15s
    Conversations15s
    Calendars2m 0s
    Contacts1m 0s
    Opportunities45s
    1–5 of 22 features
    Activation0–30ⓘ
    15vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    21vs -7d-4
    Login frequency (30d, saturates at 12) — 10 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    5vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    10vs -7d-5
    Not counted during trial — activates post-conversion.

    Subscription history (7)

    All Stripe subs for this client, from most recent to oldest
    Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
    sub_1TC283Le5mTm2I…currentactive490.00 €yearMar 17, 2026ongoingStripe ↗
    sub_1TC24ZLe5mTm2I…canceled490.00 €yearMar 17, 2026Mar 18, 2026Stripe ↗
    sub_1TC22aLe5mTm2I…canceled490.00 €yearMar 17, 2026Mar 18, 2026Stripe ↗
    sub_1SJFASLe5mTm2I…trialing49.00 €monthOct 17, 2025ongoingStripe ↗
    sub_1SJF2pLe5mTm2I…canceled49.00 €monthOct 17, 2025Oct 18, 2025Stripe ↗
    sub_1SJEyaLe5mTm2I…active490.00 €yearOct 17, 2025ongoingStripe ↗
    sub_1SGd0iLe5mTm2I…trialing39.00 €monthOct 10, 2025ongoingStripe ↗

    Health score breakdown

    61/ 100Healthy
    View all rules

    Pillars71

    • Activation15 / 30
    • Engagement21 / 25
    • Depth20 / 20
    • Team5 / 10
    • Momentum10 / 15

    Rules0

    No active rules