Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/tzlYxdTR2LlY1voaJ1oP

Laura Rodriguez's Account

trialing
3 Active Users
Lifetime: 45h 4m
Forfait Starter(EUR 39)
Seen: Jan 19, 2026
Users
Days Since Last Login
2dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 52m 0s
2026-04-15: 16m 30s
2026-04-16: 18m 0s
2026-04-17: 5m 15s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • closed

    J'ai une question❓

    4dOpen ↗
  • closed

    J'ai une question❓

    9dOpen ↗
  • closed

    J'ai une question❓

    10dOpen ↗
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 32m 15s
2026-04-22: 1m 0s
2026-04-23: 0s
2026-04-24: 1h 4m
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
3 At Risk

Feature Adoption Map

36% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Laura Rodriguez
which.laura@gmail.com
CRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
Amount
open
6dOpen ↗
  • open
    7dOpen ↗
  • closed

    J'ai une question❓

    18dOpen ↗
  • closed

    J'ai une question❓

    18dOpen ↗
  • closed

    J'ai une question❓

    24dOpen ↗
  • closed

    J'ai une question❓

    15dOpen ↗
  • closed

    J'ai une question❓

    24dOpen ↗
    • UserHealthRisk Factors
    rakotovaohenintsoa1311@gmail.com
    https://pro.crococlick.com/location/tzlY...
    		→0
    Activity dropLow adoption
    laura@inclusiveways.fr
    https://pro.crococlick.com/v2/location/t...
    		→37
    Activity dropFeature abandon
    which.laura@gmail.com
    https://pro.crococlick.com/v2/location/t...
    		→100
    Activity dropFeature abandon
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    €39.00/month
    Total Paid
    €117.00
    Start Date
    Jan 15, 2026
    Trial Start
    Jan 15, 2026
    Trial End
    Jan 29, 2026
    Billing Period Start
    Mar 29, 2026
    Billing Period End
    Apr 29, 2026
    Next Invoice
    —
    Line Items
    Forfait Starterprice_1RpMUKLe5mTm2IIFxtT8C9wO
    €39.00
    Latest Invoice
    Statuspaid
    Amount€39.00
    DateMar 29, 2026

    Top Features

    Lifetime usage
    1Funnels Websites
    11h 22m
    2Forms, Survey, Quiz Builder
    7h 10m
    3Marketing
    5h 55m
    4Automation
    5h 24m
    5Email
    4h 50m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard1h 21m
    Conversations48m 30s
    Calendars15s
    Contacts42m 45s
    Opportunities31m 15s
    1–5 of 22 features
    Activation0–30ⓘ
    30vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    25vs -7d0
    Login frequency (30d, saturates at 12) — 14 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    5vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    15vs -7d0
    Slope of the 30-day health trajectory.

    Health score breakdown

    95/ 100Thriving
    View all rules

    Pillars95

    • Activation30 / 30
    • Engagement25 / 25
    • Depth20 / 20
    • Team5 / 10
    • Momentum15 / 15

    Rules0

    No active rules