Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/uVhlVJAE1qXAKu5SMnN3

RUNSCIENCES

trialing
5 Active Users
Lifetime: 99h 51m
Forfait Illimité(EUR 397)
Seen: Jan 9, 2026
Users
Days Since Last Login
10dModerate
Product Adoption
1550%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 40m 15s
2026-04-15: 0s
2026-04-16: 11m 30s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open

    J'ai une question❓

    4dOpen ↗
  • closed

    J'ai une question❓

    6dOpen ↗
  • open
    6dOpen ↗
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
5 At Risk

Feature Adoption Map

45% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Sabrina ELISE EUPHRASIE
contact@runsciences.fr
+262692763090
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
trialingStripe
open
7dOpen ↗
  • closed

    J'ai une question❓

    9dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • closed

    J'ai une question❓

    9dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • closed

    J'ai une question❓

    9dOpen ↗
  • open
    13dOpen ↗
  • UserHealthRisk Factors
    rakotovaohenintsoa1311@gmail.com
    https://pro.crococlick.com/v2/location/u...
    →0
    Activity dropLow adoption
    baptiste@alligator-ads.fr
    https://pro.crococlick.com/v2/location/u...
    →0
    Activity dropLow adoption
    hello@camilleclart.com
    https://pro.crococlick.com/v2/location/u...
    →17
    Activity dropFeature abandon
    elise.runsciences@gmail.com
    No activity
    →37
    Activity dropFeature abandon
    contact@runsciences.fr
    https://pro.crococlick.com/v2/location/u...
    →85
    Activity dropFeature abandon
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €397.00/month
    Total Paid
    €0.00
    Start Date
    Jul 30, 2025
    Trial Start
    Jul 30, 2025
    Trial End
    Jul 20, 2027
    Billing Period Start
    Jul 30, 2025
    Billing Period End
    Jul 20, 2027
    Next Invoice
    —
    Lifetime Plan
    Line Items
    Forfait Illimitéprice_1RpMgmLe5mTm2IIFG0rtEXDb
    €397.00
    Latest Invoice
    Statuspaid
    Amount€0.00
    DateJul 30, 2025

    Top Features

    Lifetime usage
    1Funnels Websites
    23h 36m
    2Payments
    19h 45m
    3Forms, Survey, Quiz Builder
    12h 43m
    4Automation
    12h 15m
    5Marketing
    12h 13m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard1h 51m
    Conversations21m 0s
    Calendars1m 15s
    Contacts1h 23m
    Opportunities-
    1–5 of 22 features
    Activation0–30ⓘ
    15vs -7d-15
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    25vs -7d0
    Login frequency (30d, saturates at 12) — 14 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    5vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    0vs -7d-15
    Slope of the 30-day health trajectory.

    Subscription history (5)

    All Stripe subs for this client, from most recent to oldest
    Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
    sub_1RqVwNLe5mTm2I…currenttrialing397.00 €monthJul 30, 2025ongoingStripe ↗
    sub_1RqS0MLe5mTm2I…active194.00 €monthJul 30, 2025Jul 30, 2025Stripe ↗
    sub_1RmosGLe5mTm2I…canceled39.00 €monthJul 20, 2025Jul 30, 2025Stripe ↗
    sub_1RmWNILe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗
    sub_1RmWN0Le5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗

    Health score breakdown

    65/ 100Healthy
    View all rules

    Pillars65

    • Activation15 / 30
    • Engagement25 / 25
    • Depth20 / 20
    • Team5 / 10
    • Momentum0 / 15

    Rules0

    No active rules