Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

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Locations/v11LQncwfJEDS3agKMiV

Association La Petite Lumière

trialing
1 Active Users
Lifetime: 8m 45s
Forfait Illimité(EUR 397)
Seen: Mar 17, 2026
Users
Days Since Last Login
41dInactive
Product Adoption
00%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 0s
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 0s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.
No recent Featurebase activity
New conversations will appear here after the next backfill.
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 0s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
lapetitelumiere.asso@gmail.com
https://pro.crococlick.com/v2/location/v...
→27
Activity dropLow adoption

Feature Adoption Map

0% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Primary contact
Auto
LEVY VERONIQUE
lapetitelumiere.asso@gmail.com
+33659486571
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
trialingStripe
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other
Amount
€397.00/month
Total Paid
€0.00
Start Date
Oct 16, 2025
Trial Start
Oct 16, 2025
Trial End
Oct 18, 2027
Billing Period Start
Oct 16, 2025
Billing Period End
Oct 18, 2027
Next Invoice
—
Lifetime Plan
Line Items
Forfait Illimitéprice_1RpMgmLe5mTm2IIFG0rtEXDb
€397.00
Latest Invoice
Statuspaid
Amount€0.00
DateOct 16, 2025

Top Features

Lifetime usage
1CrocoLive
5m 30s
2Dashboard
1m 15s
3Forms, Survey, Quiz Builder
30s
4Marketing
30s
5CrocoClub
30s

Usage Breakdown

Time spent per feature
FeatureDuration
Dashboard1m 15s
Conversations-
Calendars-
Contacts15s
Opportunities-
1–5 of 22 features
Activation0–30ⓘ
0vs -7d0
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
0vs -7d0
Login frequency (30d, saturates at 12) — 0 login days / 30.
Depth0–20ⓘ
0vs -7d0
Breadth of feature usage (distinct features touched, 30d).
Team0–10ⓘ
0vs -7d0
Number of distinct active users in the last 30 days.
Momentum0–15ⓘ
10vs -7d-5
Slope of the 30-day health trajectory.

Subscription history (2)

All Stripe subs for this client, from most recent to oldest
Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
sub_1SInhZLe5mTm2I…currenttrialing397.00 €monthOct 16, 2025ongoingStripe ↗
sub_1Rr32oLe5mTm2I…active194.00 €monthJul 31, 2025Jul 31, 2025Stripe ↗

Health score breakdown

10/ 100At-risk
View all rules

Pillars10

  • Activation0 / 30
  • Engagement0 / 25
  • Depth0 / 20
  • Team0 / 10
  • Momentum10 / 15

Rules0

No active rules