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Locations/voLPxRVnU27mPILFQHl4

Marie Bello's Account

active
1 Active Users
Lifetime: 31h 53m
Sandbox(EUR 1)
Seen: Apr 26, 2026
Users
Days Since Last Login
0dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 7m 0s
2026-04-15: 30s
2026-04-16: 0s
2026-04-17: 2h 46m
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open

    J'ai une question❓

    5dOpen ↗
  • closed

    J'ai une question❓

    4dOpen ↗
  • closed

    J'ai une question❓

    8dOpen ↗
2026-04-19: 1h 36m
2026-04-20: 1h 19m
2026-04-21: 4h 50m
2026-04-22: 3h 8m
2026-04-23: 20m 15s
2026-04-24: 9m 15s
2026-04-25: 2h 15m
2026-04-26: 1h 31m
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
marie@liberedeleguez.fr
https://pro.crococlick.com/v2/location/v...
→100
Activity dropFeature abandon

Feature Adoption Map

23% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Primary contact
Auto
Marie Bello
marie@liberedeleguez.fr
+33767529995
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
closed

J'ai une question❓

8dOpen ↗
  • closed

    J'ai une question❓

    12dOpen ↗
  • closed

    J'ai une question❓

    8dOpen ↗
  • closed

    J'ai une question❓

    14dOpen ↗
  • closed

    J'ai une question❓

    21dOpen ↗
  • open
    23dOpen ↗
  • open
    24dOpen ↗
  • Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €490.00/year
    Total Paid
    €490.00
    Start Date
    Mar 25, 2026
    Billing Period Start
    Mar 25, 2026
    Billing Period End
    Mar 25, 2027
    Next Invoice
    —
    Line Items
    Accélérateur Systémique V2price_1T9MdBLe5mTm2IIFDf2vrB7q
    €490.00
    Latest Invoice
    Statuspaid
    Amount€490.00
    DateMar 25, 2026

    Top Features

    Lifetime usage
    1Forms, Survey, Quiz Builder
    9h 2m
    2Funnels Websites
    7h 34m
    3Settings
    6h 13m
    4Blogs
    2h 44m
    5Automation
    1h 3m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard37m 45s
    Conversations30m 30s
    Calendars9m 45s
    Contacts33m 0s
    Opportunities27m 15s
    1–5 of 22 features
    Activation0–30ⓘ
    30vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    25vs -7d0
    Login frequency (30d, saturates at 12) — 22 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    5vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    15vs -7d0
    Slope of the 30-day health trajectory.

    Subscription history (2)

    All Stripe subs for this client, from most recent to oldest
    Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
    sub_1TH3WsLe5mTm2I…active1.00 €yearMar 31, 2026ongoingStripe ↗
    sub_1TEl3wLe5mTm2I…currentactive490.00 €yearMar 25, 2026ongoingStripe ↗

    Health score breakdown

    95/ 100Thriving
    View all rules

    Pillars95

    • Activation30 / 30
    • Engagement25 / 25
    • Depth20 / 20
    • Team5 / 10
    • Momentum15 / 15

    Rules0

    No active rules