Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
Locations/wabmr0vjqnKyoZRgwfCx

fleur de resilience

active
1 Active Users
Lifetime: 17h 42m
Starter 🔥(EUR 39)
Seen: Apr 27, 2026
Users
Days Since Last Login
0dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 6m 0s
2026-04-15: 30s
2026-04-16: 1m 15s
2026-04-17: 30s
2026-04-18: 0s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (3)

  • open
    4moOpen ↗
  • closed

    J'ai une question❓

    3moOpen ↗
  • closed

    J'ai une question❓

    3moOpen ↗
2026-04-19: 0s
2026-04-20: 0s
2026-04-21: 0s
2026-04-22: 1m 30s
2026-04-23: 0s
2026-04-24: 0s
2026-04-25: 0s
2026-04-26: 0s
2026-04-27: 14m 30s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
1 At Risk
UserHealthRisk Factors
fleurderesilience.l@gmail.com
https://pro.crococlick.com/v2/location/w...
→100
Activity dropFeature abandon

Feature Adoption Map

27% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
laetitia fleur de résilience
fleurderesilience.l@gmail.com
+33623674880
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
Payments
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other
Amount
€39.00/month
Total Paid
€351.00
Start Date
Jul 19, 2025
Trial Start
Jul 19, 2025
Trial End
Aug 13, 2025
Billing Period Start
Apr 13, 2026
Billing Period End
May 13, 2026
Next Invoice
—
Line Items
Starter 🔥price_1RmSUOLe5mTm2IIFslbmJcVY
€39.00
Latest Invoice
Statuspaid
Amount€39.00
DateApr 13, 2026

Top Features

Lifetime usage
1Funnels Websites
4h 18m
2Email
3h 47m
3Marketing
3h 3m
4Automation
2h 4m
5Contacts
1h 33m

Usage Breakdown

Time spent per feature
FeatureDuration
Dashboard17m 45s
Conversations1m 45s
Calendars29m 15s
Contacts1h 33m
Opportunities-
1–5 of 22 features
Activation0–30ⓘ
30vs -7d0
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
25vs -7d0
Login frequency (30d, saturates at 12) — 18 login days / 30.
Depth0–20ⓘ
20vs -7d0
Breadth of feature usage (distinct features touched, 30d).
Team0–10ⓘ
5vs -7d0
Number of distinct active users in the last 30 days.
Momentum0–15ⓘ
15vs -7d0
Slope of the 30-day health trajectory.

Subscription history (2)

All Stripe subs for this client, from most recent to oldest
Sub ID⇅Status⇅Amount⇅Interval⇅Start▼End⇅
sub_1RmWWXLe5mTm2I…currentactive39.00 €monthJul 19, 2025ongoingStripe ↗
sub_1RmWWBLe5mTm2I…canceled39.00 €monthJul 19, 2025Jul 19, 2025Stripe ↗

Health score breakdown

95/ 100Thriving
View all rules

Pillars95

  • Activation30 / 30
  • Engagement25 / 25
  • Depth20 / 20
  • Team5 / 10
  • Momentum15 / 15

Rules0

No active rules