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Locations/xhzDtduBUOh2nOXiV8Qa

Centre de formation De la Jalle

active
3 Active Users
Lifetime: 74h 50m
Forfait Starter 30D(EUR 39)
Seen: Jan 27, 2026
Users
Days Since Last Login
0dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 1h 6m
2026-04-15: 0s
2026-04-16: 0s
2026-04-17: 5m 45s
2026-04-18: 12m 30s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • open
    6dOpen ↗
  • open
    7dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • open
2026-04-19: 0s
2026-04-20: 11m 45s
2026-04-21: 31m 30s
2026-04-22: 12m 15s
2026-04-23: 0s
2026-04-24: 8m 45s
2026-04-25: 5m 30s
2026-04-26: 15s
2026-04-27: 0s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
3 At Risk

Feature Adoption Map

55% Adopted
Dashboard
Conversations
Calendars
Contacts
Primary contact
Auto
Angélique Stock
angeliquestock@delajalle.fr
+33609730297
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
13dOpen ↗
  • open
    20dOpen ↗
  • closed

    J'ai une question❓

    29dOpen ↗
  • open
    25dOpen ↗
  • open
    27dOpen ↗
  • open
    2moOpen ↗
  • closed

    J'ai une question❓

    2moOpen ↗
  • UserHealthRisk Factors
    baptiste@alligator-ads.fr
    https://pro.crococlick.com/v2/location/x...
    →12
    Activity dropLow adoption
    rakotovaohenintsoa1311@gmail.com
    https://pro.crococlick.com/v2/location/x...
    →15
    Activity dropLow adoption
    angeliquestock@delajalle.fr
    https://pro.crococlick.com/v2/location/x...
    →100
    Activity dropFeature abandon
    Opportunities
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €39.00/month
    Total Paid
    €195.00
    Start Date
    Oct 31, 2025
    Trial Start
    Oct 31, 2025
    Trial End
    Nov 30, 2025
    Billing Period Start
    Mar 30, 2026
    Billing Period End
    Apr 30, 2026
    Next Invoice
    —
    Line Items
    Forfait Starter 30Dprice_1RrW7hLe5mTm2IIFMvy7F8N8
    €39.00
    Latest Invoice
    Statuspaid
    Amount€39.00
    DateMar 30, 2026

    Top Features

    Lifetime usage
    1Funnels Websites
    16h 24m
    2Contacts
    15h 7m
    3Memberships
    10h 14m
    4Email
    5h 8m
    5custom-menu-link
    4h 30m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard2h 50m
    Conversations1h 54m
    Calendars22m 45s
    Contacts15h 7m
    Opportunities33m 45s
    1–5 of 22 features
    Activation0–30ⓘ
    30vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    25vs -7d0
    Login frequency (30d, saturates at 12) — 25 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    5vs -7d0
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    5vs -7d-10
    Slope of the 30-day health trajectory.

    Health score breakdown

    85/ 100Thriving
    View all rules

    Pillars85

    • Activation30 / 30
    • Engagement25 / 25
    • Depth20 / 20
    • Team5 / 10
    • Momentum5 / 15

    Rules0

    No active rules