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Locations/lXF3OEVuvqMLYBF30x0a

Anais Etienne's Account

trialing
3 Active Users
Lifetime: 99h 45m
Forfait Starter 30D(EUR 39)
Seen: Jan 17, 2026
Users
Days Since Last Login
0dActive
Product Adoption
30100%

Activity Trend

Daily interactions (Last 14 Days)
2026-04-14: 2m 15s
2026-04-15: 15m 30s
2026-04-16: 12m 30s
2026-04-17: 3m 30s
2026-04-18: 2m 30s

Featurebase — all users

Aggregated feedback and support from users of this location.

Conversations (10)

  • closedPriority

    J'ai une question❓

    4dOpen ↗
  • closed

    J'ai une question❓

    4dOpen ↗
  • closed

    J'ai une question❓

    5dOpen ↗
2026-04-19: 15s
2026-04-20: 46m 0s
2026-04-21: 52m 45s
2026-04-22: 1m 15s
2026-04-23: 40m 0s
2026-04-24: 10m 15s
2026-04-25: 7m 0s
2026-04-26: 0s
2026-04-27: 8m 15s

Health breakdown

What drives the score today

Attention Required

Users showing signs of churn risk
3 At Risk

Feature Adoption Map

41% Adopted
Dashboard
Conversations
Calendars
Contacts
Opportunities
Primary contact
Auto
Anais Etienne
hello@anaisetienne.fr
+33671118637
WhatsAppCRM profileCroco account
Quick actions

Log CSM actions

Contacted logs the action and snoozes the account for the selected duration.

Action history
No actions logged yet.

Subscription

Synced Apr 27, 2026
activeStripe
  • open
    6dOpen ↗
  • closed

    Le client a ajouté son numéro de TVA après avoir payé une facture et demande une nouvelle facture affichant le montant HT pour pouvoir récupérer la TVA. Le système ne permet pas de modifier automatiquement les factures déjà payées. Le support a expliqué que pour les factures B2B

    6dOpen ↗
  • open
    7dOpen ↗
  • closed

    J'ai une question❓

    36dOpen ↗
  • closed

    J'ai une question❓

    3moOpen ↗
  • open
    20dOpen ↗
  • open
    25dOpen ↗
  • Tickets (1)

    • closed#1729Demande de nouvelle facture avec numéro de TVA pour récupération

      anais@klenuit.fr

      7dOpen ↗
    UserHealthRisk Factors
    hello@anaisetienne.fr
    https://pro.crococlick.com/v2/location/l...
    →2
    Activity dropFeature abandon
    rakotovaohenintsoa1311@gmail.com
    https://pro.crococlick.com/v2/location/l...
    →12
    Activity dropLow adoption
    anais@klenuit.fr
    https://pro.crococlick.com/v2/location/l...
    →100
    Activity dropFeature abandon
    Payments
    Marketing
    Email
    Automation
    Reputation
    Blogs
    Memberships
    Integration
    Settings
    Funnels Websites
    Forms, Survey, Quiz Builder
    Media Storage
    AI Agent
    CrocoLive
    CrocoLab
    CrocoClub
    Other
    Amount
    €39.00/month
    Total Paid
    €117.00
    Start Date
    Jan 15, 2026
    Trial Start
    Jan 15, 2026
    Trial End
    Feb 14, 2026
    Billing Period Start
    Apr 14, 2026
    Billing Period End
    May 14, 2026
    Next Invoice
    —
    Line Items
    Forfait Starter 30Dprice_1RrW7hLe5mTm2IIFMvy7F8N8
    €39.00
    Latest Invoice
    Statuspaid
    Amount€39.00
    DateApr 14, 2026

    Top Features

    Lifetime usage
    1Dashboard
    32h 58m
    2Funnels Websites
    26h 37m
    3Payments
    12h 22m
    4Forms, Survey, Quiz Builder
    6h 50m
    5Settings
    6h 14m

    Usage Breakdown

    Time spent per feature
    FeatureDuration
    Dashboard32h 58m
    Conversations27m 30s
    Calendars31m 0s
    Contacts5h 22m
    Opportunities9m 15s
    1–5 of 22 features
    Activation0–30ⓘ
    30vs -7d0
    Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
    Engagement0–25ⓘ
    25vs -7d0
    Login frequency (30d, saturates at 12) — 27 login days / 30.
    Depth0–20ⓘ
    20vs -7d0
    Breadth of feature usage (distinct features touched, 30d).
    Team0–10ⓘ
    5vs -7d-5
    Number of distinct active users in the last 30 days.
    Momentum0–15ⓘ
    0vs -7d-10
    Slope of the 30-day health trajectory.

    Health score breakdown

    80/ 100Thriving
    View all rules

    Pillars80

    • Activation30 / 30
    • Engagement25 / 25
    • Depth20 / 20
    • Team5 / 10
    • Momentum0 / 15

    Rules0

    No active rules