Croco Track
Customer Success
ExecutiveEvents

CRM

UsersLocations

Client Health

Summary HealthHealth LabBetaCSM ActionsCSM KanbanBeta

Revenue

FinanceSubscription Status

Product & Ops

Product AdoptionGeolocationData Quality

Tools

UTM BuilderDocs
Settings
← Back to lXF3OEVuvqMLYBF30x0a
User Profile/1 locations

anais@klenuit.fr

Active recently
Lifetime (Anais Etienne's Account): 11h 6m
Location: 🇫🇷France · IDF
Health Score
100Thriving
↗ improving
Days Since Last Login
0d
Activation
30100%
Engagement
25100%
Depth
20100%
Momentum
25100%

Activity Trend

Last 14 Days · Anais Etienne's Account

Health Breakdown

Ref 2026-04-27 · vs 2026-04-20 · Scoped to Anais Etienne's Account
Formula (v3 — since M097)
Health = Activation (0-30) + Engagement (0-25) + Depth (0-20) + Momentum (0-25)
Today: 30 + 25 + 20 + 25 ≈ 100 · Previous health: 100
Activation0–30ⓘ
30vs -7d—
Core CRM adoption (contacts / conversations / opportunities) — #1 churn & conversion predictor.
Engagement0–25ⓘ
25vs -7d—
Login frequency (30d, saturates at 12) — 27 login days / 30.
Depth0–20ⓘ
20vs -7d—
Breadth of feature usage (distinct features touched, 30d).

Feature Adoption

Scoped to Anais Etienne's Account
32%
Dashboard
Conversations
Calendars
Contacts
Opportunities
Payments
Marketing
Email
Automation
Reputation
Blogs
Memberships
Integration
Settings
Funnels Websites
Forms, Survey, Quiz Builder
Media Storage
AI Agent
CrocoLive
CrocoLab
CrocoClub
Other

Recent Activity Logs

Last 50 events
Time⇅URL
Apr 27, 01:07 PM
pro.crococlick.com/v2/location/lXF3OEVuvqMLYBF30x0a/dashboard
Apr 27, 12:35 PM
pro.crococlick.com/v2/location/lXF3OEVuvqMLYBF30x0a/contacts/detail/ZwLqmAnCb6faVA1hA6bP
Apr 27, 12:34 PM
pro.crococlick.com/v2/location/lXF3OEVuvqMLYBF30x0a/contacts/detail/ZwLqmAnCb6faVA1hA6bP
Apr 27, 12:33 PM
pro.crococlick.com/v2/location/lXF3OEVuvqMLYBF30x0a/contacts/detail/ZwLqmAnCb6faVA1hA6bP
Apr 27, 12:17 PM
pro.crococlick.com/v2/location/lXF3OEVuvqMLYBF30x0a/contacts/detail/ZwLqmAnCb6faVA1hA6bP
1–5 rows / 50
Page 1 of 10

Locations

All accounts
Anais Etienne's Account
lXF3OEVuvqMLYBF30x0a•Apr 27, 2026
11h 6m

Top Features

Lifetime Usage · Anais Etienne's Account
1
Payments
4h 49m
2
Dashboard
2h 30m
3
Funnels Websites
1h 38m
4
Settings
50m 30s
5
Contacts
48m 15s

Featurebase activity

Recent conversations and tickets

Conversations (4)

  • closedPriority

    J'ai une question❓

    4dOpen ↗
  • closed

    J'ai une question❓

    4dOpen ↗
  • closed

    J'ai une question❓

    5dOpen ↗

Feature Usage

Time Spent · Anais Etienne's Account
FeatureDuration
  • closed

    Le client a ajouté son numéro de TVA après avoir payé une facture et demande une nouvelle facture affichant le montant HT pour pouvoir récupérer la TVA. Le système ne permet pas de modifier automatiquement les factures déjà payées. Le support a expliqué que pour les factures B2B

    6dOpen ↗
  • Tickets (1)

    • closed#1729Demande de nouvelle facture avec numéro de TVA pour récupération

      anais@klenuit.fr

      7dOpen ↗
    Dashboard2h 30m
    Conversations30s
    Calendars2m 15s
    Contacts48m 15s
    OpportunitiesN/A
    1–5 of 22 features
    Momentum0–25ⓘ
    25vs -7d—
    Slope of the 30-day health trajectory.